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Customer Ratings & Reviews

Your price for this item is $242.99
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The comparable value price is $269.99

Customer reviews

Rating 4.4 out of 5 stars with 155 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the Galaxy J7 as a great budget-friendly phone with a large screen and a great camera. They appreciate its fast performance, long battery life, and the convenience of dual SIM card slots. The phone is also considered durable and makes for a great gift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-155 of 155 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my j3. Better camera and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GIFT FOR MY NIECE AND SHE LOVES IT!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy J7 is an amazing gold shiny phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to purchase this product!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All it good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE to buy All on the Store thas perfect for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good..............................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with phone, as of yet. Camera is crappy, poor picture quality. If you want to take lots of great pics and videos, this phone is not for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with calls dropping...attempting to have resolved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Double sims not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking phone good features but once you put two sim cards it jams and stops working. Also from time to time it gives us an error message that the phone.android app stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This phone is only for international use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to use this phone and it needs to be returned! This is an international phone that's meant to be used over seas. The phone is useless to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't respond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was sent to Nigeria for my mom and it hasn't worked yet because of sticky pad. I would be returning this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and can change the battery!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone for work with e-mails; text messages; camera shots of documents; and for telephonic calls. Phone has been a great value; replaced my previous Samsung 5; and battery life is super.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great value. It is easy to use, the battery holds charge for a long time, camera takes clear pictures with use of flash and has a slot for an sd card so you never run out of storage space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No one covers the warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone in January. 18-20 days later, I had charging and freezing problems with the phone. I also tried other chargers of Samsung, but they didn't work well. I called the bestbuy online support and got a reply that 15 days return period is over so I cannot return or exchange it. In October, I came to know about the manufacturer warranty. I tried to call the online support for the problem. I got an answer that the phone is under warranty for 1 year and I should go to the local store for the resolution of my problem. When I talked with a representative at local Bestbuy store they told that it is not under bestbuy, but the manufacturer's warranty and gave me a number to contact them. When I again called the given number, I was told that the phone is under international warranty under some SAM mobile and Samsung US cannot do anything. I still have the phone and the problems unresolved. Do not purchase the phone if it mentions international warranty, without confirming everything. Good Luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ONLY FOR US SIM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It supports the bands used in my home country, but SIMs other that US are not supported. When you will put other sim, it will ask for CODE. It means it is locked for US Sims only. This information was not given in product description

    No, I would not recommend this to a friend