Customer Ratings & Reviews
- Model:
- TWSAS767VC3PWP
- SKU:
- 6287906
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Samsung Galaxy J7 Crown's camera quality, describing the pictures as great. They also appreciate its affordability and ease of use, along with the surprisingly good battery life. Positive feedback also highlights the large screen size, convenient for texting and other uses. While some mention storage limitations, many find ways to work around this.
This summary was generated by AI based on customer reviews.
Good Phone Awful Total Wireless Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the phone itself is good. It did come with a bad SIM card and needed to be replaced. Customer Service from Total Wireless is a nightmare. Over the course of a week, I literally spent over 7 hours on the phone with them trying to resolve the SIM card issue. Not one person, out of the 8 that I talked to, ever took notes about the problem. Each time I called back, I had to explain the issue all over again. One of the Reps actually told me, "No, we don't communicate with one another." Once it was finally resolved, they argued with me about giving credit for over a week without the use of my phone. Stay away from Total Wireless.
No, I would not recommend this to a friendExcellent item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item with a reasonable price. Very happy to purchase this item
I would recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a Christmas gift. Hope they like it. Reviews seem to favor it so we shall see.
I would recommend this to a friendEasy to use and I can do everything I need to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm an android fan and I like this phone almost as well as I liked my galaxy s8
I would recommend this to a friendGreat camera!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size of the camera, and it meets all of my needs in a cellphone.
I would recommend this to a friendGood phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this was a good phone. It works like any Samsung phone
I would recommend this to a friendI needed a phone in a hurry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bargain so far... I will be using this phone as much as possible.
I would recommend this to a friendAs expected. Quick shipping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product as expected. Very quick shipping. Great price. Very satisfied.
I would recommend this to a friendGreat Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you best buy to help me find my favorite phone , i loved it
No, I would not recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good phone at a great. Price Evan cheaper than Walmart
I would recommend this to a friendTried others but this was best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried WalmArt in the past but stepped it up with this purchase.
I would recommend this to a friendNice Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Nice feel to it....overall happy with the phone.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this to other, I didn’t have any problems.
I would recommend this to a friendClear pictures on camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size , great keyboard size . Clear pictures.
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone perfect for what I need for my work
I would recommend this to a friendNice screen size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the phone but I had to keep turning it off back on in order for it to work properly so I returned it
No, I would not recommend this to a friendNever used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t what I was looking for and Best Biy was nice enough to reimburse me for the product.
No, I would not recommend this to a friendGood basic
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total Wireless - Samsung Galaxy J7 Crown with 16GB Memory Prepaid Cell Phone - Black good basic phone.
I would recommend this to a friendBrand response from Samsung
Posted .Quality is what we strive for, Bestbuy! Glad you appreciate our work. ^Elizabeth
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Odered Tracphone thru Best best but they will not help with set up.
No, I would not recommend this to a friendIn call volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can hardly hear when someone calls unless it is on speaker
No, I would not recommend this to a friend