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Customer Ratings & Reviews

Your price for this item is $71.99
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Customer reviews

Rating 4.3 out of 5 stars with 219 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the Samsung Galaxy J7 Crown's camera quality, describing the pictures as great. They also appreciate its affordability and ease of use, along with the surprisingly good battery life. Positive feedback also highlights the large screen size, convenient for texting and other uses. While some mention storage limitations, many find ways to work around this.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 219 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it but wanted something else. Great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter phone for a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, rates are reasonable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After to many years my cellphone started giving me some trouble and went and got this one. Great cameras and pictures quality, unbelievable cellphone for the price. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to have you as a satisfied customer, EdSan. Thanks for the 5 stars. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Really good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for a family member who really likes it. I am an IOS user so I can’t get into specifics on this item, but she’s in her late 60’s and had no problems whatsoever with the use and performance of this device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor photo and video quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of a backup smart phone, wifi device, phone for kids, this is fine. Decent size screen and Android functionality. The problem is the camera is very poor. Very low quality photos and video has no focus and stabilization. Videos on this kept blurring trying to focus. Spend a little more and get a middle to higher end Samsung Galaxy phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little Samsung phone. I just wish they wouldn't keep updating it. The last update made it look like a childs phone. Guess they're trying to keep up with iPhone. If I wanted an iPhone, I would have bought an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Not a good idea to purchase for Christmas present.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that I purchased 2 of these exact phones prior to this one, and I am completely satisfied with the product. That is why when I found out that a family member needed a new phone, I thought this would be a good one. I bought this at the end of November. I got a very good price. I wrapped it and gave it as a Christmas present. Unfortunately the recipient was hoping for a different phone. Here's the problem...Best Buy won't take the phone back, even unopened with receipt, after December 13th, 2019. Twelve days before Christmas:( ...Now I have an extra phone that I have no use for. My fault completely. I should have paid more attention to the timing of this purchase and the details...like return policy. Lesson learned. Not a good idea to make Christmas purchases at Best Buy more than ten days before the holiday. This could also apply to birthdays, anniversaries or any other occasion that requires a purchase in advance of the event. Of course I'll still shop at Best Buy, but this will probably temper future purchases. Just saying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy J7

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Its octacore and runs programs really good. It has equal storage space and ram.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Samsung Econ phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these phones to donate and they were so happy and I am glad I could help other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PHONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE FOR ANY AGE, bought this for my daughter for xmas so we haven't opened it yet but i have a similar phone. came in a timely fashion in good condition

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello becca, thank you for giving the gift of Samsung! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good wifi phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for ibotta and shopkick. Needed a newer version of android do to app updates. Not using as a phone but for wifi in stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the Brothers-in-law and he is very happy. He is a bit rough on phones so this inexpensive one should do the trick just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap phone but it works. Don't got for this if you want power out storage though. It's for people who call on the phone, not for people looking for a mobile computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with large screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung phone. Samsung always has great products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my needs and for the amount of time I use a cell phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kimmy, we're glad to hear that you made the right investment. Welcome to the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Has many apps available and directions are helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some text issues and trouble with people hearing me in calls with the first phone. Exchanged it for a new phone, same style, hoping that it will not have any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought it for my daughter and she is really plea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j-7 is a good phone we get excellent reception I'm sure it will be good for my daughter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have, no lights when u put phone on charge or when u receive a notification

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It does what I need it to and isnt too bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung phones. Easy to set up and use. Great display.

    I would recommend this to a friend