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Customer Ratings & Reviews

Your price for this item is $71.99
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The comparable value price is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 219 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the Samsung Galaxy J7 Crown's camera quality, describing the pictures as great. They also appreciate its affordability and ease of use, along with the surprisingly good battery life. Positive feedback also highlights the large screen size, convenient for texting and other uses. While some mention storage limitations, many find ways to work around this.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 219 reviews
  • Rated 5 out of 5 stars

    Great phone for our purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this phone up for specific purpose and it has worked great. Needed to add pictures to an app that just needed a wireless connection to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to make the switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a SkyPro J7 for 2 years. It was great phone. When I switched to the J7 Crown it was almost seamless. Very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera not great but perfect for a tween. Good size to hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price it was a good cellphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, work fine. What I like most is the display and the wonderful sound with "ATMOS" built-in. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law loves it. She plays on it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade time, and I love it. Daughter got an iPhone and mine does the same as hers, for WAY less!! Love Samsung!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello lucyluu, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Nice phone/nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this phone compared to all other retailers. So far it’s a better upgrade than my Samsung Luna.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok.....i got it on sale for $$$$$99.99....not unlocked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! perfect for little sister! she uses it for youtube!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartphone and easy to set up and very good touch screen too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PHONE, EASY TO UNDERSTAND. NICE FEATURES. MY WIFE LIKES IT VERY MUCH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little phones. They are very easy to use. I loved the service I received at the Forsyth IL. Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for my grandma, she really likes it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MoMo, we are happy to hear that your grandma is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great camera for a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Great price and nice upgrade for me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TGBK, we are glad that you are enjoying this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U cant be complaining about 69$ phone It does and works more than u would thing for this price Amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average for a kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works ok for my son but I didnt know the phone was locked and you have to purchase service through total wireless so I can't add it to my tmobile account which sucks because that was my plan from the beginning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is the second j7 I have got from you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best was the customer service! You are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Bought this for my child, works out well without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older model but works great for those who shop online and text and good pics too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable priced phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woildn't hesitate to purchase this phone again. It was reasonably priced and easy to set up.

    I would recommend this to a friend