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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 102 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Samsung Galaxy J7 Refine (2018)'s camera quality, storage capacity, and affordability. Many appreciate its ease of use and large screen size, along with the long battery life. While some users experienced occasional performance issues, the positive feedback on other features outweighs these concerns. The phone is frequently praised as a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 102 reviews
  • Rated 4 out of 5 stars

    Good Phone. Did not have User Manual in English.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has worked well. However, it came with a downloaded user manual in Chinese and I have had problems locating a User manual that I can download to the phone that is in English.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    reception issues on the Virgin network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK phone, but has reception issues compared to my $35 phone on the same network. Not the greatest for cost. Low choices directs the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They advertise the phone as having 16 GB but it actually has 32GB.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Phone OK for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these. Mine works fine, my husbands gives him a headache. He seems to always have little glitches.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok for a while than starts to freak out not real happy with this cell phone should have gone to a different name brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gold color of samsung phone Bought for a friend as a birthday gift Her first smartphone I like samsung products The staff at amherst store r so helpful and activated and set up this phone ready 2 go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first phone.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for this prepaid phone is good. I like how I have service everywhere I go and I can manage my account .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone,but the camera is not as good as a regular Samsung galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with a Samsung Galaxy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Its easy to navigate and I love how I can personalize it to fit my personality. The Best Buy member got me up and running in no time. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. If you are going to store a lot of pictures or music, you will need to install a memory card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gps was very helpful on a trip to Marietta, GA after a backup on the interstate. I re-routed me around it and I was able to continue my journey with very little time lost.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    So/So phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off as a great phone but soon changed its tune.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Second purchase of a Samsung phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned a Samsung for the past 4 years the purchase of a newer versioln was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay more if this phone does the job? Loads fast.Reboot it a couple of times a week to speed it up if you are experiencing issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone because it's a Virgin Mobile phone, and the monthly cost is not prohibitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my old phone died. It was easy to activate and transfer everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My last Samsung Perx had the whole memory section of the mother board burn out. Hopefully this one stays good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use starter phonne.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung products and the gentleman that helped me get it all set up was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced even on sale, you can t remove battery, when it fails phone no good any more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Samsung galaxy j7 . It does everything and more. I'm going to purchase one for my grandson this Christmas.

    I would recommend this to a friend
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