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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note20 5G 128GB's camera quality, battery life, and large screen size. Many appreciate the ease of use and the inclusion of the stylus, finding it a valuable tool. However, some users expressed disappointment over the lack of expandable memory. The phone's lightweight design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yep Yep

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung with another winner of course easy to use from the look at and playlist

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Operates GREAT. Ease of operation is great. Color definition excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Note20 5G phone! It's fun to use the pen and the pics are very clear!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade! Love the note series with the pen. Great camera zoom as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone¹

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I have no problem seeing the screen. It does everything I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my Samsung!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone.. size, all upgrades, color, and it's Samsung!!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Note 20!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Note for many years and am sad that they are considering discontinuing it. (I hope that rumor does not come true!) I love having a stylus and use it often, so when I heard that they were considering either DCing the Note altogether or at least doing away with the stylus, I was hoping it wasn't true. Love my Note and hope to have them available in the future!

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with all.the bells and whistles . Only drawback is cannot add memory

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with a great camera and 5G works great in Detroit. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Note20 - a must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Camera, display, sound, etc is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a lot of great features! Much improved from the Note9.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone. Takes amazing pictures and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this phone, it offers so much and has a great camera too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miles better than my old Note 9. I was amazed at all the features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! Great phone with great camera update.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and battery life. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Camera amazing. Nice upgrade from 9+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal Samsung Note customer for years and continue to love the phone. It was easy ordering it on line. Setting it up took a little time, but it got done. I was able to upgrade and keep my monthly fee the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful phone this is and it's not even mine. Purchased this for my boyfriend's birthday after his other Samsung Galaxy started giving up the ghost after 4 plus years of having it. He loves it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Salespeople Are Superior Humans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my beloved Notebook 4 due to age. (So sad.) The camera on the new phone may not be as brilliant as the old phone, but the price is right. And OMG Best Buy's sales rep Kelsey is unbelievably wonderful. Best Buy, your service is so extraordinary.

    I would recommend this to a friend
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