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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trading in my galaxy note 8 the Galaxy Note 20 is a welcomed upgrade. The only thing missing is the micro sd storage. But it was replaced with double the storage so win win in my eyes!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Expandable memory

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and camera is excellent. I wish it had expandable memory though!

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 4 out of 5 stars

    note 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice phone just got it today but 1 thing i will complain about it you are stuck with only the 128 gb of memory its advertised to expand up to 256 but you cant add memory

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 3 out of 5 stars

    Doesn't have a memory card slot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone but found out before unpacking it that it doesn't have a memory card slot, so you are stuck with 128 GB of native storage. It was a huge bummer, considering the high price, so I returned the phone. Samsung phones have always had this important feature, so I was very surprised that this model doesn't have it. In the store the phone looked quite cool:)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Note20 was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Samsung note 20 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME phone. I always been a a Samsung phone user. Droid davice are compatible with alot of electrical devices. I wish the phone had a expended slot for more memory.

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found great for everything, but I didn't realize it doesn't hold more memory or connects to headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 1 out of 5 stars

    No expandable memory slot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have expandable memory slot. This is something which comes with even cheaper phones. There is a chance that people looking forward to buy this phone would miss this, as I have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Stylus
    Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Flat screen wit a stylus...can't use a stylus on curved displays ( which suck anyways ) decent battery life, awesome awesome screen, great performance cons - needs a micro sd card, needs more storage options, 90hz or 120z needed!, battery life could be better

    I would recommend this to a friend