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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Plastic back

    Rated 5 out of 5 stars

    Best phone I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting to like the Note20 5G as much as I do. I wasn't even planning on getting it, but Best Buy priced it just right and I almost went with another phone that wouldn't have satisfied me nearly as much as the Note20 5G. One of the things I enjoy about the phone is not only the large screen but also the nearly bezeless front of the phone. I also love that the front camera is just a small circle for the lens on the screen unlike the iPhone which has a large and ugly notch that takes away from the display area. This phone is fast, and the battery lasts me for 2 whole days with medium usage and 8 hours of screen on-time. I also have a lot of notifications come in on my phone but it doesn't kill the battery like my old S7 Edge did. You simply can't go wrong with this phone. The only flaw is that the back is plastic but I personally use a case with all my phones so this is not a dealbreaker for me.

    I would recommend this to a friend
  • Cons mentioned:
    Plastic back

    Rated 4 out of 5 stars

    S 20 note

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressive. Unless you like to use a stylist. Stick to the s20. Much better and have a real glass back instead of plastic.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Plastic back

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best phone out there, especially for the price. I got it on sale, but still $1,000 isn’t worth this phone. Plastic back feels cheap. Display is good but not as good as other Galaxy phones. Battery life doesn’t even last a full day

    No, I would not recommend this to a friend
  • Cons mentioned:
    Plastic back

    Rated 1 out of 5 stars

    Camera glass cracked

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One week after I got the note 20 5G the back camera glass got cracked without dropped it or anything, I was just taking pictures and when I looked at it it was a cracked line on the glass, contacted Samsung and they told me they can’t help me unless I pay to get it fix, around $70 plus shipping to them

    No, I would not recommend this to a friend