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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    S pen, Speed

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two other Galaxy phones this size. This is the best one yet, while they have all been good. The speed is better, the look with bronze case is sharp, and the software works great. I really like the S Pen allows me to type at least twice as fast than with my fingers. I cannot comment on 5G since I have not found any service area in the first week.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always with most samsung devices, it's fast and has decent battery life. The camera is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been Note user for a very long time. I wasn't sure I could move on to one without SD card compatability until this one. It is so fast and intuitive to use. Everything is done so easily including transferring all my previous information. It feels expensive. It looks chic. I love that BB sells it for a carrier and unlocked. Super easy to get and delivered next day. So happy I did until now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Extremely long battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. I had an S7 before so a lot of speed difference. And i love the stylus. I use it for business so i love the long battery life. And the camera takes amazings pics!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    S Pen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and the photos look great. My only issue is using the S pen. I have yet to figure out how to write with it. I've owned Notes in the past but this pen is different.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Stylus

    Rated 5 out of 5 stars

    Note series rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking the phone so far. Was always a fan of the Note series for its use and the stylus as well. So far its running very fast as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Love the Note & S-Pen...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S-Pen is the best feature of this phone and Samsung camera a class apart...loving this new phone and it is faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a steal with the trade in. Amazing specs. Super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, big enough to watch movies and shows. Fast. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Nice pjone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Nice size screen. Nice camera. Fast. Feels solid

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AwesomeGalaxyNote20o-5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!! Mr. Duvall, the Samsung rep at Best Buy on Sawtelle in West LA, was VERY knowledgeable, heard my need for reliability, memory and speed and recommended the Note 20 5G! I am VERY happy with this phone! It does everything I need and then some!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great ph1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year since we got this Samsung phone, and after being used everyday, we can say it has no problems so far. Still fast after many apps downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Enjoying my Note 20

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Samsung Note 20. It's really fast...I told a friend about this phone and he went and purchased one as well. I would definitely recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another great Samsung product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She loves it. Fast, great display and she transitioned easily from iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Yea Buddy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 5g phone. I'm not wasting time waiting for things to load. Fast. Worth the $1000, but wish it was lower priced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable phone. I do love the feel of it in my hands. Features are great and the stylus pen is great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, it's fast, smooth and an excellent camera. Very responsive to my touch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love my new Note20 5G phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast 5G phone, definitely worth it to upgrade. You cannot get the 5G network unless you have a 5G phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new note 20, it's so fast and so many new tools onto to play with, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, fast and smooth. Love the color and size of screen.

    I would recommend this to a friend