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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    S Pen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and the photos look great. My only issue is using the S pen. I have yet to figure out how to write with it. I've owned Notes in the past but this pen is different.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Battery last 5 hours at least. Camera is good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphone overall. Still use it and works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    No sd card slot

    Rated 4 out of 5 stars

    I said it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone itself everything about it honestly besides the one dang thing that Samsung definitely should have never left out an SD card slot makes me even Slightly regret purchasing this phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Expandable memory

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and camera is excellent. I wish it had expandable memory though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. I like that it's flat and not curved. I do wish the ppi density was higher so that text is sharper. I don't care about wireless charger, glass backs and all the other stuff people complain it doesn't have but I do think this phone isn't worth $1000. If you can get a good open-box discount, it's a win.

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 4 out of 5 stars

    note 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice phone just got it today but 1 thing i will complain about it you are stuck with only the 128 gb of memory its advertised to expand up to 256 but you cant add memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but we as consumers need to find a way to hold out on purchases and force these companies to bring pricing down.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 4 out of 5 stars

    Function for every need.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I do with work and personal life. I have to sign a lot of documents so DocuSign app and S Pen are my friends. Also download a lot of drawing apps and games to use the pen for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Galaxy Note 20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This phone has a really great camera that takes beautiful pictures. I am still learning the phone since I have never had a galaxy note before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh to Hmm... alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, so I may be a little biased in my review since I just had to give up the Note 8 and didn't know the Note 20 didn't take memory cards (not that it is needed). I also thought I couldn't fill PDF's anymore which I was also bummed about, until I learned that you could do it through your notes and didn't need an extra place (even better!). Overall, although it's taking me time to warm up to this monster... I kinda like her! ;) yes, her!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average next gen phone for a high price tag.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone on sale for $700 on day after thanksgiving. It is a good phone, but the plastic feel for a phone that cost “1k” not even close.

    I would recommend this to a friend
  • Cons mentioned:
    Plastic back

    Rated 4 out of 5 stars

    S 20 note

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressive. Unless you like to use a stylist. Stick to the s20. Much better and have a real glass back instead of plastic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Android phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a teenager. It’s easy to use and takes fabulous pictures. Streams games and YouTube with great clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone a bit pricey the camera is amazing. Got it last year and am still happy with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone overall but having trouble connecting to my WiFi compare to my other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The camera is amazing. The S-pen is a little difficult to use but I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Note 20 5g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Great camera it was a down grade from the s21 but held up just as well

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 4 out of 5 stars

    5G network

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can draw and write on screen with stylus. It is make more easily to get it done.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 4 out of 5 stars

    Note 20

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Little to pricey. Has stylus. 5g is nice.

    I would recommend this to a friend