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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 439 reviews
  • Cons mentioned:
    No sd card slot

    Rated 2 out of 5 stars

    Poor man's note 20 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy this if u don't care about specs... the note 20 ultra crushes this model in every category but price. No sd card slot for more memory, cheap build quality, lower screen resolution, lower refresh rate, less RAM... I could go on but you get the picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20 is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, I don't regret any part of this. I used to have a Note 5 so this is a big upgrade and will last me through to the next decade, for sure. You can never go wrong with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bronze Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone - the only problem is I cannot get a notification when I get a text message. Will be taking the phone to the Geek Squad to figure this out - I have exhausted all my ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you should really think about this phone, over the bigger model. Feels great, looks great, works great, all is the above. It's a very good phone, I like this green color best. Great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a phenomenal phone. Great screen, battery and performance. The stylus pen is great and with this version having the expanded memory option is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved this phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the customer service I had received in seaside california and also in salinas california as well. I would recommend these locations and also this phone again most def.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    galaxy note 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is awesome. the only thing bad about it is when you make a video chat, somehow the mic dont work and the person on the other end cannot hear you. Hope there is someway to fix this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note20

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone so nice, i had to buy it twice. Wifey used to trip on how much i spent on phones previously. That is, until i bought her one! Now she's spoiled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappoints.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Note's never fail. Great phone and a staple in mobile phones. Tried other devices over the years but they never are worth it and functionality never matches the note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I always purchase our galaxy phones with best buy store. Excellent service and good quality brand No issues at all and we wont switch to other brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rating this 4 stars because I'm still learning all the great things I can do with it! Have always owned Samsung phones and they have never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pretty amazing. Cool design and premium quality. Also best buy did a pretty amazing job delivering the product in time and also with great deals online. Satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Samsumg Note user. I tmupgraded from the Note9 to Note 20 and am impressed by its upgrades. I think the value for this phone it great and its user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes with my recommendation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been almost 6 months since i have been using the phone and no conplaints. First ever samsung purchase and i am satisfied. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Cant complain, my Note 10+ was dropped in a lake and sank to the bottom so this was the replacement. Not much different but its good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I dont like that ot doesn't measure the heart rate anymore. Feels great. Pictures are really good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Much better than older model. Took me a few mins to figure it but once I did... I really liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone. Good quality, but the price was alittle high. Couldnt find it cheaper tho!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20 128 go unlocked

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone, being that it is unlocked you are able to use on any carrier we currently are using metro and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone for the busy person.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone meets my expectations. It is easy to use, for instance transferring the data from my old phone. I like the size that I can hold the phone comfortably.

    I would recommend this to a friend