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Customer Ratings & Reviews

Model:
SM-N981UZNAXAA
SKU:
6420834
Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 439 reviews
  • Rated 5 out of 5 stars

    Favorite phone ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a note 8 to the note 20 and I love the longer battery life, flat screen appearance (hello, screen protectors that actually stay on!!), and screen size difference. If you're questioning what color to get - definitely go with the mystic green. It is stunning in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my note! Best phone I've ever had. At times it make my hand hurt from being to big, but anything smaller i wouldn't ve able to see the screen as well. When i upgrade I'll still try to gp with a note or some type of a galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase. I opted to go this route and buy an unlocked phone rather than continue a monthly lease from my cell phone company. Doing this I saved a ton on a new phone. I bought the sims card for $10 and have the latest Note for around $680.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome platform, not just a "phone"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son in law who is a truck driver. He has nothing but good things to say. Great for watching movies and also for playing his xbox games during down time, as well as video chatting with the little people who miss him very much. Very happy with this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    fast phone, nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast phone, nice screen had a good deal at the time with trade in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note20

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been almost a year since i purchased my Galaxy Note20 from BestBuy and I absolutely love it, in store pick up was quick easy, purchased my 65 inch smart tv from here also and will be purchasing my next 70 incher from here too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a S10 and Note 10 prior. The S10 had alot of glitches. Loving my Note 20. Worked amazing right out of the box. However, I personally don't see a huge difference in the camera from the Note 10 to the Note 20 as far as picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a good camera and good processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note 20 5G 128 cell phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to thank the staff at the Pueblo Colorado Store for all the great help in the purchase of a Samsung Galaxy Note 20 5G 128 cell phone. We are very pleased with the service and getting help in setting up the phone for personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Note20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone, I just miss how I use to turn it on with my finger in the back. Now to turn it on when it goes off you have to hit the side button and I hit it too hard and I hang up with who I am talking with. Frustrating, but I'll get the hang of it. Otherwise, it is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The last note model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hste they discontinued this model for samsung but the S model also offer a pen so I'm good when i upgrade. But this is a phone i don't want to get rid of anytime soon

    I would recommend this to a friend
  • Cons mentioned:
    Plastic back

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best phone out there, especially for the price. I got it on sale, but still $1,000 isn’t worth this phone. Plastic back feels cheap. Display is good but not as good as other Galaxy phones. Battery life doesn’t even last a full day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All the guys were fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great when my phone didn't come in when it was suppose to. All very welcoming and helpful. Once I got my phone, the process was seamless. Only issue I have is that it's extremely difficult to reach you guys via phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a fan of Samsung for 13 years. Tried just one iPhone and never liked it. Jumped back to Samsung when I saw this lovely note 29

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A learning experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a change from the galaxy 10 it's taking some getting used to. The buttons all on one side is really different for me. I love everything else about this note 20 . I'm still learning all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is what you’ll expect from a Samsung phone, it’s great, reliable, with tons of widgets that you can customize. This was a gift to my mom and she loves her new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality phone. The screen is responsive to the touch and the build quality is top notch. As long as you can get past the Samsung UI (if you don't like it) you'll be fine. Lawnchair or the Nova launcher will both take care of that. It is a little too expensive however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Green Galaxy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy! I ordered the green to be unique. Delivery was faster than the store told me. The features are incredible and I am proud to be an android user!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my note

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my note. The size, display, and everything are perfect. Only downfall is after a while the pen doesnt stay in as well. If only it made a sound to find it if lost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why still a call from Citibank?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I have paid everything for this product and discussed with your two admins about the call from City bank, and I was informed that you resolved the issue, but still receiving a call! Could you fix this problem, please?

    I would recommend this to a friend