Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
SM-N981UZNAXAA
SKU:
6420834
Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 439 reviews
  • Rated 5 out of 5 stars

    Just what I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an upgrade fron a Note8. I am loving the features available as well as 5G speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and I really enjoy it. If I had to make this purchase all over again I definitely would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone and i got it on sale two months after its release

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone i love it its a great phone would not change it for nothing its worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Sad to see the no Note series this year but glad I purchased this last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 20

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the phone and the pen is very useful when taking notes on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung Products

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality phone that I have had in a very long time. It was on sale and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone am using now to type, samsung note 20 5g series are the best to use in this 21th century.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, no problems so far. I definitely love that it is not curved anymore, it was annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, bought it unlocked so I didn't have to be tied to a 2 year plan with the cell company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this for me and I love haven't figured out all the figures yet but I will recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product!!! I love the phone it was brand new and best buy always has great customer experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supper hero

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoth and amazing phone,esey to use and featural ,I am very satisfied with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Utility

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has really outdone themselves. This phone is all that I needed to power up my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note20

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Galaxy Note20 phone for my daughter. She loves it, great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device -- samsung makes the best phones in my opinion. I recommend this to anyone, for any needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone but...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! I like a lot of the features. But I do not care for some of the software functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend. She hasnt complained. Even went out and bought a watch for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note20 5G unlocked

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a 5G phone with a reasonable price, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone has so many stuff you can do with this phone such as recording talking pictures etc

    I would recommend this to a friend