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Customer Ratings & Reviews

Model:
SM-N981UZNAXAA
SKU:
6420834
Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Note20 5G 128GB (Unlocked) smartphone, particularly its exceptional camera quality, long battery life, and the convenience of the S Pen stylus. They appreciate the phone's user-friendly interface, stylish design, and durability, even in challenging situations. While some customers have expressed concerns about the lack of expandable memory and the plastic back, the overall positive feedback highlights the phone's strengths and its ability to meet the needs and expectations of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 439 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it works good and it a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and the price wasn't too bad either love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bling ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a typical droid phone. Huge as a slice of bread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great shape

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great note 20 5g, great phone, great shape & great color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N20 on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've had in a minute...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing new but phone is nice . Thin not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,love the screen and the built quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, great shape, overall really good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone to own

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best notes! Love the display size......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but no headphones included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good , the only thing that I don’t like it is because no headphones included

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product got stolen from my car and i still haven't recovered it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could use my phone for work but my emails are opening as fast n as I would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen Love how brilliant anfvivid the colors are. Camera is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I guess not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He wasn't so excited over this gift and said note 10+ was a better phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Note 20 5G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120hz display is the only missing feature. Great performance and battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great of a phone to expensive for what It is I should of just gone with a Pixel at this point Yeah there's no pen but this phone seems overall mediocre anyway. Also I seem to have a whole host of Network issues with it. It seems ok on LTE but wifi is clunky no matter if im at home or away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. We know you want the very best performance from this Galaxy Note20 5G , and we want to help you get it. This link (http://www.samsung.com/us/support/troubleshooting/TSG01001559/), will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved! Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the whole in the middle but it seems to be a pretty great phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the open box phone and the performance is very good. Best price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far a real keeper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased. Got a great black fri deal. Lots of new improvements.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service plz reach out!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online pickup said 1 hr. Got there wasn't ready wait about an hr never got ready they said it still hasn't been picked yet. Came back at 630pm they close at 8pm it was Friday Nov 20 2020. Came home with it transfered everything sitting on my couch for hours. Never looked at the camera. Morning came enjoyed the new phone stayed in the whole day setting it up, come night time Saturday looked at camera and there was a small crack in the cover. Didnt have time to take back until Tuesday. Babied it only sat it on couch. I take it in Tuesday and they tell me I had to of taken it in same day. Like you guys closed and after that people have lives. I spent 800 dollars for a phone with a small crack in the camera. Nothing but cosmetic doesn't effect anything and wasn't noticeable until the light hit it and I was paying attention. but I'm so irate I will never spend the money I spend at best buy again. Its only been 3 days and they say they won't take it. What! I need someone to contact me asap im so upset.

    No, I would not recommend this to a friend