Customer Ratings & Reviews
- Model:
- SPHN986UBLK
- |
- SKU:
- 6424230
Customer reviews
Rating 4.7 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Camera4.8
Rating 4.8 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Note20 Ultra 5G 128GB's camera quality, screen size, and battery life, with many praising its ease of use and the included S Pen. Positive feedback also highlights the phone's performance and sleek design, along with its 5G capabilities. However, some customers find the price to be high and express disappointment over the lack of a headphone jack. A few also mentioned challenges with phone activation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
It came with a software problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to store to return the phone and they told me that they had problems seeing my information and I told them to gime another phone they say they will call me when they had fix the problem its been 3 weeks and no call im stuck with a bad phone
No, I would not recommend this to a friendRated 1 out of 5 stars
So disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate everything about this phone. Everytime Samsung releases a new phone they take away good features. Only purchased this because my Galaxy Note 9 was run over by a car and I could not find a Note 9 to replace it with.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was cracked. I took it back to the store which is several hours out of town and was told there was no warranty on it. I read someone else's phone cracked that was inside a case.
No, I would not recommend this to a friendRated 1 out of 5 stars
Quit working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working the screen froze and I can't make it to the store and my only option is to pay the 275$ deductible for a mfg defect!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Regret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate best buy dont shop here. You will regret it. Just go to another store.
This review is from Samsung - Galaxy Note20 Ultra 5G 128GB (Sprint)
No, I would not recommend this to a friend