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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1258 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Galaxy Note20 Ultra 5G 128GB (Unlocked) for its exceptional camera, long battery life, and the multifunctionality of the S Pen. While some find the price expensive, many agree that it is comparable to other phones in its range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,258 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with battery life. I also like the fact that there is little changes when navigating the phone but the quality of the phone has been significantly improved.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Go for it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using my note 8 about 3 years. During these years, it didn't disappoint me a bit. I had a thought what if I made an upgrade to note 20?! I didn't regret my decision at all. Fastest and smoothest phone I have ever used. Good looking too. Love my note 20 ultra.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    NOTE 20---SO GLAD I BOUGHT IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my Note 8! Sleek and fast. Hope Samsung continue to make the Notes as I love, love, love the pen. Bought unlocked as I want the flexibility in case I want to change carriers. Most carriers don't do promos with the Notes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Design Pinnacle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design pinnacle for Samsung. It works amazing. Looks absolutely beautiful. Pair it with the leather Samsung case and it's not only the pinnacle of looks, but also luxury. I cannot find a fault with this device. I upgraded from a Note 8 and I do not regret a single thing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung Galaxy Note20 Ultra 5G -> Next Level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Note20 Ultra for a for at least 45 days now, I got to say this phone is outstanding, very quick touch response, 50x zoom camera feature is in a class of its own, it takes amazing pictures. This is a must have phone for anyone interested in upgrading to next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep improving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large, amazing display. From refresh rate and clarity while scrolling to the amazing camera and great battery life. You won't be disappointed. A little pricey but you get what you pay for. With 12 gb ram memory you will multitask with ease. Blazing fast. Seems a bit heavy to some, but I have no complaints. Its a trade off for the large screen. The S pen is more responsive then any other device with a stylus and improved touchless gestures are a neat touch. Takes some getting use to. I have programmed clever routines to simply my daily life with automatically carrying out functions and making it simpler to toggle my hot spot and flashlight from the home screen. Not a fan of Samsung customer service, but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Phone Battery Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this yesterday with trading in my Samsung galaxy note 10+ hopefully I made the right decision. The Samsung galaxy note 20 ultra is a good phone it got hot in the beginning when I first got it and the battery could been better. It's a big beautiful phone with good speakers, nice cameras memory could have been better since it's an expensive phone. Still getting used to it, hopefully my investment pays.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The perfect phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much to mention about this item i dont know where to start ,perfect picture, zooms in from so far away ,tricks to make the speed a little faster ,watch 2 screens at the same time,just soooo much about it But its a must have !!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best camera on a phone I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this is an amazing phone. The cameras are up there with my Canon Eos R mirrorless camera. It can do just about anything you need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Super Cell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, fast processor, good front and back camera to take good photos, good sound, super fast charger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best note they made so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this has to be the best note they made so far compared to other notes I like the screen perfect size of screen for watching a game walkthrough on YouTube Sound is great My music sounds way better than another phone Picture are perfect quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S20

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is wonderful..I already own a Google pixel 3xl. I find myself intrigued by this phone because of it tools and the way you can set it up to do just about anything

    I would recommend this to a friend
  • Cons mentioned:
    No headphone jack

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, glad I bought it! I bought a memory card as well to expand memory. Only disadvantage: No jack for headphones. However, I now use buds instead so all good. It seems the latest phones from Samsung and Apple do not have jacks though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Note ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best note samsung has put out yet, very upset that they did not follow up with Note 21. The camera is excellent, very clear even when using hybrid 5x optical with addition of digital zoom although does become a bit noisy @ 20x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hate that this is the final Note

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that this is the last of the Samsung Galaxy Note family line. Extendable memory is a must have due to the number of pictures, music and documents that I save to my phone and don't want to take up all the internal memory. I waited for over a month for the larger memory but had to settle for this 128g although i wanted the 512g. This is a very popular model I gather. I'm still getting used to the phone but i was expected a little better with all the hype about the 5g network. I love the weight, the large size, the graphics, the speakers, the camera, the touch sensitivity and the overall look of the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Very consistent and solid device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this phone. Pice is steep, but worth it! Connects almost anywhere, at least at 4Glte. But as of this spring, T-mobile has done something to goose their system and now connections are 5G and steady. Even out in a rural area.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have like 3 weeks with the phone, its awesome. The cameras works fine. The snapdragon 865+ makes its work, everything goes fast. Its a big phone, so you have to see if it's for you. With The s-pen taking pictures is more easy with the air gestures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I have had a Note since the Note 5 and continue to buy them and they get better each year as they should but this camera and screen are the best ever. This phone was easy to load up almost every app from my previous phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Note Series Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredibly expensive, but I feel like it hits most of the marks that I'd expect. The display and build quality are amazing. My only complaint is the battery life. It's not terrible, but I usually can't make it a full day without charging a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best purchase ever, forget about Apple.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it really need a review? This is the pinnacle of smartphone technology, Samsung took a decade of data and trial and error and made the best phone ever. 120hz display, gorilla glass victus, 108mp camera, the best of best is in this phone.

    I would recommend this to a friend