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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1257 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Galaxy Note20 Ultra 5G 128GB (Unlocked) for its exceptional camera, long battery life, and the multifunctionality of the S Pen. While some find the price expensive, many agree that it is comparable to other phones in its range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,257 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Note

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this is the best phone I have ever owned and the camera is the best from all others

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade from my note 10 +. The camera is great,5g is awesome and the phone is so durable. I happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Recommend it!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it!! Easy to use. Great pictures!! Battery is great!!! No issues so far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you might need for a long time.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really big phone, but basically does everything you need very well, from games to work. Great for taking notes, doodling, gaming, videos, movies, and the list goes on. It's one of those phones that goes beyond and becomes a great work center and great entertainment center, especially with DEX. A lot of people don't use Samsung DEX, but I HIGHLY recommend it with this phone in particular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worse place i could of gone to get a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is quite a character when it comes to there phones because the warranty they offer is junk and thyey will take your phone for repasir than try to tell you that there is nothing for you to pick up when you recieve a email telling to to come get your refurbished phone. than security tell you and i quote "get out of our store, we know your kind and you theifs are not welcomed here" now i think the geerk squad guy and security are not your right employees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Started from the dell streak now were here

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone purchase of all phones I have ever bought. Way back when I had the original "large phone" the dell streak and everyone was always so against the large phones and had the baby barbie looking ones and this one takes the cake and now every loves them and this one by far is one of the best ones ever put out on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Really nice phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big phone guy but this phone is a keeper! I've had fun getting to know all the features and playing with the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    my new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is out of this world, i cant think of anything bad, camera, battery, graphic, speed,software. this is 5 star device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to say anything bad about this phone. Battery is great and can last all day long with at least 6 to 7 hours screen on time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It could be so much better for that price...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, and would deserve a 5 star rating if Samsung hadn't decided to remove the heart rate / SpO2 sensors to try to force you to get their new watches (since older generation doesn't support SpO2). Also the pictures look a little bit overprocessed, you can kind of get it better by turning off auto HDR but still. Some of the "banned" chinese phones offer better value and better specs for a lower price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great phone with a lot of features. Expensive but what phone isn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 20 ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I always wanted the note series but never went for it, but I'm glad I did!! Best part for me is the stylus!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best if not the best phone I ever got Great quality and amazing camera over all Great phone I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone much better than note.10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the note 20 elite, all the extra features are great, pen works like a charm.....camera has also been fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Smart piece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this phone works great. I like the camera, the zoom is excellent. I wish the screen was bigger. The pen is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best phone out right now. Camera is amazing with the 50x zoom. Love the mystic bronze color. I absolutely love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone out there. I love this new device and all the features that it comes with. Definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I moved up from the galaxy note 8 and don't regret the upgrade at all. I love the fact that now I have stereo speakers when playing media and games and that the camera is way better. I love wasting time just zooming WAY in on objects far away and the other little neat features the camera has. Performance is great on this thing so playing games on it (Including Xbox game pass) is fun even though streaming games can not be soo great if your I telnet connection isn't soo good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What comes with Note S20 Ultra 5G?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bad experience with the sales man on the phone I preordered and received on 21 August. Can you tell me what items comes with the phone, especially with the charging system. The manual and the back of the box is impossible to read. I can't find a list of items in the box. Best Buy also doesn't show the contents inside on their website, which is quite unusual. There is no manual to show you how to set it up. I have a very good technical knowledge but some things are new to me and have no way except using trial and error or wait till the next day to call for help at Best Buy or to Verizon where I usually get much more help. Being a long time shopper/purchaser, I will not let an occasional bad experience change my mind in shopping at my favorite big boy toy store.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LostInBlackHills, thanks for asking! This phone comes with the device, a data cable, a travel adapter, an ejection pin, and a quick start guide. ^Elizabeth Samsung

  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't find any phone that is in this class right now. From the fast hertz screen to the S pen. This phone is feature packed!

    I would recommend this to a friend