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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1257 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Galaxy Note20 Ultra 5G 128GB (Unlocked) for its exceptional camera, long battery life, and the multifunctionality of the S Pen. While some find the price expensive, many agree that it is comparable to other phones in its range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,257 reviews
  • Rated 5 out of 5 stars

    Note 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in the samsung galaxy note series Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I am in love!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to say. I just love it. The camera is amazing, screen color is bright, I love all the features.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to retire my galaxy note 3. LOVED my old phone. I still prefer it to this one.....pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Galaxy Note 20 Ultra 5G

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, it is excellent, it takes beautiful photos and taking notes is really comfortable for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    All The Bells And Whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the smart phone. Better than having an actual laptop! The camera is absolutely amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the quality I was expecting from a samsung not

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'VE LOVED samsung galaxy notes since i bought a note 3 years ago. I've used almost all of the except the note 7. This is the first samsung note phone I'm not thrilled with it has lots of cameras but even they're not as flawless ascthe note 8. The quality of screen and the over devise doesnt run as smoothly as the note 8 or note 10 plus. The screens cracked with a protector on both front & back. Its slugish or doesnt work as smoothly. Its has a lot to offer but doesnt deliver the quality I expected on such an expensive phone. I find myself going back to my note 8, which I kept. I love the stylist, but the screen is aweful, reflective, smudgy, hard to read. The battery is not even a year old and its starting to run out after 5 6 hours. My note 8 went for at least a full day, before needing a charge. When I first received the phone I thought the settings on it were wrong because it was so choppy in response time. I did several tutorials on this phone but none of them made the phone more efficent it kept crashing. Evidently samsung, google and amazon dont work well together one geek squad service rep told me but they work finecon my note 8. Overall the only thing that I see enhanced is the video camera but my note 8 takes better pictures. Overall I'd have waited for the next samsung note. The camera sticking out on the back is a pain as well. I've always liked the sleekness of the note look, the protruding camera on this ruins the overall asthetics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best phone I ever owned, Super fast and hold a charge all day

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung Galaxy they are great Samsung smartphones .it takes excellent photos

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Phone till now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone ever. Screen size is good. Battery backup is Excellent. Color is rich.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Solid Phone; Probably Over Priced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved Galaxy notes. For the last six years I was required by work to use an iPhone. Left that job and went back to the Note as soon as possible. Out of the box it was setup to act like an iPhone which really made me grumpy. Over the period of about a month through experimentation I was able to get it acting like I wanted. The screen is amazing and I use the stylus a lot. Over all it provides about the same value as a new iPhone but it fits me better. The biggest plus is the battery lasts me two days between charges.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good looking phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got crazy about so I bought for her it’s really a good phone the price it’s high but she deserved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best samsung galaxy note ever. To me, there is no competition on cell phone market for samsung note series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Last Note with Upgradable Storage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the 20 since you will not be able to have upgradable storage in future models.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Note20 Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is larger then I like, Samsung have made some changes or removed some items that should of left from older phones. Made some thing have more steps to complete like texting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live this phone i had the iphone 11 pro max but that ain't doesn't compare to this note 20 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tristan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my ohine no cap! Ive been using the Samsung note ever since it came out and when I found out they had a note 20 I was over the moon with joy. I wasn't sure about best buy cahse it would be my first purchase with them but I got barging for money among other nice surprises, again Tristan u rocked u went above and beyind on this purchase thanks a million. He made me feel safe in my decision to purchase this phone. Keep it up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! I have really upgraded my life buying this phone. Easy to use and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this phone up on sale and it is everything you would expect from a flagship Samsung phone. Screen is huge, almost tablet size, and dynamic. Phone is snappy and battery life is good if you stay away from the 120ghz screen speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an iPhone user for years. Now I wanted to try something different and my God. This phone is amazing. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A little to big for me but is a great phone.

    I would recommend this to a friend