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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1257 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Galaxy Note20 Ultra 5G 128GB (Unlocked) for its exceptional camera, long battery life, and the multifunctionality of the S Pen. While some find the price expensive, many agree that it is comparable to other phones in its range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,257 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Prefect phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is perfect The contrast is awesome Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I "upgraded" from a Samsung Note 10+ and to me, there's very little difference between the Note 10+ and the Note 20 Ultra. Yes, the camera bump is bigger. Yes, wireless DeX is nice. I can't really say I notice a bunch of difference in the 120hz display. Smoother? Yeah, sort of. Great in movies, but Fortnite is still 60fps....just like my Note 10+. They (Samsung) really need to open up the Note 20 Ultra to allow 120Hz for the highest screen resolution too. OnePlus does that with the OnePlus 8 Pro! Come on Samsung!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very happy with this phone, but it does have a few minor issues. On the plus side, it is very fast and the display is first rate. It is also slightly larger and thinner than my previous Note 9, which I like. On the minus side, I miss the notification LED at the top left of the Note 9. The new Note 20 Ultra doesn't indicate a waiting message or email while the screen lock is on. The Note 20 Ultra is also slippery. I recommend using a protective case with the phone to make it easier to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best note so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Worth every dollar. Camera quality is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Phone ever, Samsung knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! It performs with more ease than my tablet, making for more efficient use! The best thing would have to be the pen stylus because it makes navigation more precise. I would definitely consider buying an upgrade when I am ready from Best Buy. The device was ready for me to pick up in-store by placing an order online.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Galaxy note 20

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera. User friendly, nice size screen

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 4 out of 5 stars

    Fast and useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, this is my 4th note and it has exceeded all expectations. the new spen is far superior to the previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a awesome phone. Very fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a phone that you can take note on is really great. I like having the pen/pencil because if I have a glove on or if my hands are wet, I can use the pen/pencil to text or take note. Also perfect to draw on the phone using the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does it again!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Note fan and this iteration did not disappoint! Sleek styling and powerful new features make it a must-have for those who need phablet capabilities. Be sure to purchase a protective case and screen cover to protect your investment, this smartphone is well worth the cost and extremely durable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Love that big phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice cámara and good battery. Got it cheaper in Best Buy than in Amazon

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera quality. Love it but I love iphones more

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Note 20 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone great Features phone is really fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera. I like it note 20 ultra Thank you best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Note20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really like thus phone, the camera is excellent

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Pretty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, pretty, amazing, big, wonderful and expensive

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase, love the camera!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever very fast..........................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camara my mom love it it’s really good phone

    I would recommend this to a friend