Customer Ratings & Reviews
- Model:
- SM-N986UZKAXAA
- SKU:
- 6420841
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Galaxy Note20 Ultra 5G 128GB (Unlocked) for its exceptional camera, long battery life, and the multifunctionality of the S Pen. While some find the price expensive, many agree that it is comparable to other phones in its range.
This summary was generated by AI based on customer reviews.
Last galaxy ill buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought an IPhone 12 promax... then returned it because it cracked about the front camera right away.... Now after owning this one for a week.... I'm going back to the iPhone I have always been a note owner.... IPhone has less tricks but did everything better....
No, I would not recommend this to a friendGood note 20 ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is a lot of improvement from last generation.
I would recommend this to a friendNot really great, hardly good..
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. Finger print sensor is really bad, no Headphone jack and bluetooth isn't good at all.. Always disconnects when trying to listen to music or making a call. The pay feature is not working, so I can;t use it to make purchases, or get money from an ATM. Battery drains to fast and takes a long time to charge. I went back to my Note9. The 20 ultra is getting the software support, but isn't worth the $$. Paying for something that I am not using.. Looks nice, but not good for practical everyday use.. A good thing is it has expandable memory... I didn't purchase for camera. Could care less about the camera..I very rarely use it..
No, I would not recommend this to a friendGreat phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. If only it had Imessage and facetime.
I would recommend this to a friend- Cons mentioned:Price
Fair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone definitely not wort $1200. Im fully convinced now that Samsung phone should not go for mor than $500. My $1200 note 20 ultra is started dropping calls after two weeks.
No, I would not recommend this to a friend Great phone, if it was not $1200.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best android phone I have used, albeit I am an iPhone user. I usually carry around and android phone for work. The camera was meh compared to my iPhone 12 Pro Max and the battery life was no where near as long.
No, I would not recommend this to a friendSamsung Galaxy Note 20 plus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am a Samsung fan but a week after buying this phone it glitched I really wasn't too fond of it but good thing I but warranty for it Best buys are good when it comes to returns and insurances
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Note20 Ultra 5G was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Disappointed Samsung Guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Samsung guy, but simply put I am very disappointed. Speed and functionality thumbs down. Buying a unlocked phone may have been a mistake.
No, I would not recommend this to a friend- Cons mentioned:Price
GALAXY NOTE 20 ULTRA EXPENSIVE PHONE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the screen has alots of dead pixels and very bad screen quality, very expensive phone for what samsung offers, good sound, fast processing
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Slbico. We are really sorry about any performance issues you may be experiencing with your device. I have included a link with steps that can be taken to improve this issue. If the steps have already been taken, you can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01001485/
Note 20
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the Notes since Note 4. Love these devices. Although, this one seems to have a ram usage issue, I have to clear cache and shutdown background apps often.
I would recommend this to a friendbad when update
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad as a phone.still working to discover all the apps but not really happy when they do the update and mess up all my functionality.
I would recommend this to a friendNot that great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came from note9. Not much of a difference. Battery is worse than the 9. I do not see the difference in speed. Save your money. Wait for the next one.
No, I would not recommend this to a friend- Cons mentioned:Price
Don’t Buy,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to many cons, Battery drains super fast, forget about eSIM, freezes a lot and definitely not worth the price, I’m just gonna wait for the iPhone 12.
No, I would not recommend this to a friend - Cons mentioned:No headphone jack
Were are the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset that it doesn't come with headphone input hole and didn't even come with headphones
No, I would not recommend this to a friend Manufacturer defect screen Black
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great phone until tonight when it got the black screen of death Manufacturer defect
I would recommend this to a friendUnlockphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing a unlock phone from bestbuy. Be sure all the apps from your carrier works
No, I would not recommend this to a friendNot worth an upgrade, worth if need good phone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special, i hate the finger print sensor in the screen, i miss my S9+ with a dedicated sensor and as this being my first phone since losing the aux jack i completely miss it, it's rare i find an instance needing it but when i do (even on some new model cars like my work van) i wish i had it and find myself using old phone like an ipod.
I would recommend this to a friendDust in Camera Lens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $1400 for the most premium phone on the market right now, only to have dust build up in the camera lens after only a few short weeks. Great UI, phone is fast and powerful, but I paid a premium price to have a premium camera that now gives blurry photos.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I understand how frustrating this is and apologize that the experience has been less than ideal. Please get in contact with us for further assistance by calling 1-800-SAMSUNG. ^Kayla
- Cons mentioned:Durability
Its a bust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this phone for about 8 months and i drop it for the first time out of its case and I get a black screen and the charging port is extremely hot. Nothing shows up on the screen not even resetting it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Daniel!
Thank you for purchasing Samsung Galaxy Note20 Ultra and leaving a review here. We at Samsung only want our customers' best welfare while using our products. Please know that Samsung is committed to delivering world-class service and products. For your reference, here's a troubleshooting link whenever you have a black or blank display on your phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us. When you message us, give them this number (1144262967), and it will help our team pull up your information.
Thank you for choosing Samsung!
-Remie
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been since so far added 250 sd card. Screen is huge hope it doesn't break.
I would recommend this to a friend