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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1258 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,258 reviews
  • Rated 2 out of 5 stars

    My Samsung Note 20 Ultra experience thru Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't fit my whole review in the first one so this is just the rest of my experience with the note 20 ultra. The 1st time I purchased was January 6th and On the 15th day the phone started to glitch updates were all updated and I had no choice but to return it for a new one.. And honestly I am very sad to say my return Period For this new one is over And I'm just now starting to experience glitches. I will be taking it back to Best Buy and explaining my frustration and How I had to lose my pictures on the 1st phone due to having to return it for this one which I will probably be faced with again since I have no phone handy to save my data from this 1 so I will have to turn it in and wait for the new phone that I order which won't be a Samsung note 20 ultra. This phone is not worth the money. Sorry Samsung and sorry Best Buy because It's not your fault Best Buy For Selling Samsung 2 star rated products. I wish I had access to these reviews about this phone before I purchased it but unfortunately I didn't. I will be returning this phone As soon as I am able to With the proof of the glitches that I recorded with my boyfriend's phone 2nd time aroundSince this is the 2nd Samsung note 20 ultra unlocked purchased from Best BuyAnd same as the 1st after the return. Is over the glitches start to happen. Wondering if it's just for the unlocked ones. Meant to put value at 1 notch not 2 because the value of it does not match the price I paid at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen Is a nice size and easy to handle. Like the pan attached to the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still One of the best phones and it's been on the market for awhile. Definitely buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best android phone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another successful Samsung phone that is incredibly fast and one that has a great camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my note 8. The note 20 is a big jump. The feel of the phone is solid. For me it's the width of the phone that gives this feel. The s-pen is fantastic with the air gestures in now has. I can rewind or forward a video. I can take pictures, switch from front camera to rear camera with the s-pen while standing away from my phone. The picture quality is better than my previous phone. One thing that I didn't like was that it took a better night picture on normal mode than on night mode. I would think night mode would be better. Night mode had noise and was not as sharp as normal mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can look past the price it's a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has it All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all you want in a phone. From Camera to storage. Came in three nice colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone size is great and easy to use I always love Samsung phones a little pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken Flash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not show up in original packaging, Came with a bad flash. The flash doesn't work regardless if in taking a photo or not. I bout this for $955 after tax I will be returning for a new one , I'm willing to pay the $100-$200 difference so I can have a phone the same day as I return this current Note. Otherwise this devise feels and looks brand new. Still has plastic strips around the frame.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my phone. Camera is awesome. This is the best phone I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY NOTE 20 ULTRA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GREAT FOR USE AS A CELLPHONE OR AS A MINI COMPUTER. THE STYLUS IS AWESOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great gadget!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, easy to use sharp grafics and amazing camera. Cannot get enough of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a beautiful phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Google Pixel 2 XL from about four years ago. Such a beautiful phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded tocthis phone because of the deal that was given best thing. I did. faster then my s8 bigger screen and like that i can use the pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very nice and fast. Have only had it one day so time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Big upgrade from my note8. Very fast and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note20ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone so far! It's user friendly and super quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im super happy with this device, its super fast, huge screen and excellent cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cellphone. I gave to my husband and he really liked it. The camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for experienced Android/Samsung users.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much is different other than being slightly faster but it's still a great phone.

    I would recommend this to a friend