Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,930 reviews
  • Rated 5 out of 5 stars

    Huge screen...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is an artist and utilizes his Note for drawing portraits...he uses photos for reference. This is making his "job" so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you can do with this note 9. Take selfies with the pen do a presentation with it and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you get a case before you drop it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Use is a smooth and finds experience. The screen is amazing and you options are what are to be expected from the flagship +5 and I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the last note. This is quite and upgrade. The finger print scanner is still hard to reach be it's better than the last model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a better purchase price than Verizon so I bought it here. Glad I did. Got excellent customer service and the phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I will run it into the ground. It's everything that I want, plus some. I wish all phones were as good as this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying it more and more every day.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an iPhone and it was difficult to move to an android, but I made the switch. I am continually finding new ways to use the phone and am enjoying using it with my work. There are a couple of things that can be improved upon but they are minor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pixel fear as a bell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Fast clear. Battery lasts all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, has everything you need. Only negative is all the apps they add on. This goes with any phone you get though any more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fabulous Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is one the best upgrades with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy Note 9. It's everything you want in a phone. I lost it in a park for about 30 minutes, but was lucky some one turned it in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts all day. Great phone with great features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone, excellent camera. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working good so far no issues like the bigger screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific phone, just a tad high priced for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is certainly the best I've had. Wasn't going to get it because of the cost, but Best Buy had a sale which made it reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Pixel XL to the Note 9 and have the best of both worlds. When Android 9.0 rolls out in January, it will be even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Note 4 for a few years. Loved the thing. Unfortunately, it's gone to a better place. Took a chance on the Note 9. I love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing but Iphunk fragile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to find a good dinner recipe for my Note9 to cook for me when they release the arms and legs add-on's. Just have to work with my Otter Box Defender pro case cause it's fragile like most every phone now -1 star for making them to break. Always get the best protection, forget the many accessories until it's protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone with many features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Apple to Samsung and it was a great decision. I can do so much more with this phone and the pen makes note taking so much easier. There are so many features on this phone that I could not find on the iPhone. The only thing it lacks is that the camera is a little disappointing, it is not the best quality.

    I would recommend this to a friend