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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,930 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my phone and she absolutely loves it. The only downfall is you need a new adapter to use the Samsung VR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SMART PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG SMART PHONES ARE THE BEST. WILL BUY MY SMART PHONES FROM BEST BUY, EXCELLENT CUSTOMER SERVICE, DOING GREAT. JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray phone, no problems with exception of frequent updates. Next purchase will be unlocked, but phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very happy with my new phone and my new career. Work awesome. And the service in best but was very awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on buying a Note, but it is beautiful and works great. No hard to get used to. I upgraded from a Galaxy 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recomend the Note 9 to my friends and family. We love my phone. My daughter has purchased the Note 9 and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung delivers again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Samsung 8+, it's a nice slight upgrade and worthy. I didn't thing I'd care for the pen, but I was wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the phone. No complaints there. Big improvement. Wireless charger does not seem to work with phone case on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last of the good phones. Samsung has decided to become apple and this is the phone to buy. It has everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone so much

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever and a great deal with buy one get one free! 2 years later still working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from iPhone xs max was having trouble with dropped calls smartest move I've made lately love the phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted that you are enjoying this phone, swoodruff9! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the note8 and had nothing but problems with it. I have created to the note 9 and it is a really good phone so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I have been using Samsung for 10 years now and there's no other band I would use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Note 9/ The salesman was really helpful in helping me get my files off my old phone and onto my new one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i work from my phone a lot and all travel schedules are done with my phone and this has been great. love the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eats Apple for breakfast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far Samsung's best phone ever, it basically tells iPhones "I eat pieces of Apples like you for breakfast!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to android. Learning so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adaptable easily with my laptop Nd Microat 360. Love love love the pen and screen writing and remote control options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this device. I am neither android or Apple guy...i just look for deals and i got a great deal with the Note 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone well worth the money. Very comparable and competitive to iPhone. I would recommend to anyone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm positive that I haven't even dabbled in 80% features this phone offers. I love having the Bluetooth pen though!

    I would recommend this to a friend