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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,930 reviews
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone! I'm an android lover already but the Note 9 is by far the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed I wasn't informed about free wireless charger when purchased phone on 1-16th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the best deals on new phones. Buying anywhere else is throwing money away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of all Samsung Electronics. Especially the note series phones. Had each one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Went from a Note 4 to a Note 9 so big jump and lots of improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing in every way. If you are an android user I highly recommend upgrading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it sooooo much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love galaxy. I love Samsung. And i love notes. Perfect combination. Legendary phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had a Samsung phone the last one I had is the Samsung edge The note 9 is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't learned all the options available yet but it has so much more than my prior phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had.My family all have Apple product but I'm Samsung man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but still copying Sony Xperia features. Not as good as an xperia but good enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, perfect for what I need. Picture quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beast, can handle anything you throw at it and some. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NOTE 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, getting easier and easier to upgrade my phones and switch all the data and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I believe this one of the best Samsung note phone and I would highly recommend it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big enough to seeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your eyes aren't perfect you can actually find this phone and read it without glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. The Best Buy staff was very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got all of the features and I am still learning the ins and outside of this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands Down The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the phone and you wont regret it !! It is the best phone from Samsung in a long time !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but there are no instructions. They're online and printable only in supersmall font. Fortunately my son was home for Christmas and helped. I spent $20 for a manual, it's funny, written by someone with an unusual grasp of English.

    I would recommend this to a friend