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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,930 reviews
  • Rated 5 out of 5 stars

    Only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a Samsung only person, This is the best yet. they are all great and each one gets better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my girlfriend after I bought mine last month. She loves the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very nice and has all the tools needed for business and personal uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with the first Note. Upgrade each time a new one comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade from a previous Samsung and once again they did not let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several different Samsung phones, this one by far is the best I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for anything more in a phone. It has and does everything I could need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone has a great camera and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone meets and exceeds my expectations it has a lot to offer. Still learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone...top notch quality...taking some adjusting due to size but I love new sizing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been amazing. Works everywhere that I need it to, as well as traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised the best phone out there right now and exclusively in black at best buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and glad I got this one. Suits my needs and not to Hays to figure out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. Only a few things bother me about it. the rounded edges suck. And I hate not having any buttons on the phone. In order to go back, u have to pull up on the screen to get the arrow to go back and that can be very frustrating.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your valuable feedback train. ^Ash Samsung

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Galaxy Note 8–Not much difference, but the pen has cool new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a note fan since Note came out and had them all. It's the perfect phone for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all for this phone. Loving all the features and size of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notes rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this one is not going to explode. I have missed owning a note. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, horrible preorder experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never pre order from Best Buy ever again! However this phone is really impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I waited so long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I waited so long to upgrade. All the features are familiar but better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifes Back to the DROID FAM!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife back to the droid fam she got the better color out of the set she loved it

    I would recommend this to a friend