Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note9 128GB.
  • Angle. Samsung - Galaxy Note9 128GB.
  • Left. Samsung - Galaxy Note9 128GB.
  • Back. Samsung - Galaxy Note9 128GB.
  • Alt View 1. Samsung - Galaxy Note9 128GB.
  • Alt View 2. Samsung - Galaxy Note9 128GB.
  • Alt View 11. Samsung - Galaxy Note9 128GB.
  • Alt View 12. Samsung - Galaxy Note9 128GB.
  • Alt View 13. Samsung - Galaxy Note9 128GB.
  • Alt View 14. Samsung - Galaxy Note9 128GB.
  • Alt View 15. Samsung - Galaxy Note9 128GB.
  • Alt View 16. Samsung - Galaxy Note9 128GB.
  • Alt View 17. Samsung - Galaxy Note9 128GB.
  • Alt View 18. Samsung - Galaxy Note9 128GB.

Samsung - Galaxy Note9 128GB - Cloud Silver (Verizon)

Model:
SM-N960U
SKU:
6296215
Highly rated by customers for:
Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,930 reviews

  • Works great..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone but expensive... Can not get the clock large enough to see....

    I would recommend this to a friend

  • Superior phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done it again! This phone is awesome even better than expected!

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing new phone. A much needed replacement for my defunct note edge.

    This review is from Samsung - Galaxy Note9 512GB - Lavender Purple (Verizon)

    I would recommend this to a friend

  • Great buy and on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price, great service too, all special features

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (Verizon)

    I would recommend this to a friend

  • love the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone yet a little big but great for movies good purchase.

    This review is from Samsung - Galaxy Note9 512GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot to spend in a phone for me but I love it. My personal assistant.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (Verizon)

    I would recommend this to a friend

  • Samsumg for life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each new phone is better than the next! Received quickly in perfect condition

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Wonderful phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever owned. Meets all my expectations and then some.

    I would recommend this to a friend

  • Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for business hands down. The power and capabilities are the best.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Samsung S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone last week. Great customer service and the phone works great

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Loved

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone. It served us well. Recently upgraded

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Still great a year old

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is last year's phone but you can't bear it for the $$.

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (Verizon)

    I would recommend this to a friend

  • In general all in all very solid good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks and color are good. Excellent memory internal. The ram is very good.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Love Samsung products!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was purchased to upgrade my note. love how sleek it is

    This review is from Samsung - Galaxy Note9 128GB - Midnight Black (Verizon)

    I would recommend this to a friend

  • Switch from Apple

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A hesitant switch from apple, but so far so good! Loving the Note 9!

    This review is from Samsung - Galaxy Note9 512GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Excellent device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes excellent phones. Great quality. Love the S Pen remote features.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone! Favorite phone yet...I've had iPhones and galaxy

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Hubbys new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He only wants android phones so we uograded. The picture quality is amazing!

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. Was quick and easy to do in store pickup.

    This review is from Samsung - Galaxy Note9 128GB - Ocean Blue (Verizon)

    I would recommend this to a friend

  • Does a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Note9. It is not too big for my hand. I got a clear case.

    I would recommend this to a friend
Page 120, Showing 2,381-2,400 of 2,930 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.