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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,930 reviews
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, works as anticipated. Salesman was great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has been amazing. No issues or complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I've ever purchased. Does everything and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the Note 5 to the Note 9. The wait was worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The picture and split screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to have two screens split on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color fits in with my style and is in my favorite color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so far! I would highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Everything I need is so easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and great phone i have already referred others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker isn't the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to use my bluetooth speaker to listen to music or audiobooks unless it is quiet in the room (ac unit, fans, etc). Otherwise the phone is great as much as I can tell. Still learning .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE EVERYTHING ABOUT THIS DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely magnificent, marvelous,phone.I LOVE THE Note 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I chose Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. Still learning everything it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue looks a little purple but phone is awesome. Get one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it can do everything. Great for business owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the phone and the services at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good phone so far. No complaints as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this and the thing is a monster with many options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!!! Tried an Iphone once... Never again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my galaxy Note9, love every thing that this phone does.

    I would recommend this to a friend