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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,930 reviews
  • Rated 2 out of 5 stars

    touch screen issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has too many steps to accomplish simple tasks in comparison to my previous Motorola Turbo2 phone. THe signal is not as strong as my previous phone either. The pictures look good and I do like the note pen with the ability to write messages on pictures.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall, not use to the brightness and curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When watching sports or news you cannot see the bottom ticker because of the curve glass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always hitting the wrong letters problems texting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by the phone. It works like a charm and very easy to get around with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transaction went smooth, service was good even though it was busy for Christmas sales.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this phone. I spent a lot of time thinking about what phone to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The phone is great, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, but I hate all of the preloaded apps that you cannot get rid of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have this phone . better than iphone any day of the week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life still can't compete with apple battery life. Otherwise it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty good but has some issues from time to time and have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult transition from iPhone, however capable of much more personalization.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size and great color in photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have better written instructions in manual for taking screen shots.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All these phones are overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but for what you pay should come with a 65 inch Samsung QED TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Redial function is kind of clunky, but overall, I am happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the last version which was still great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. Not sure i'll ever go back to any other manufacturer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a s5 galaxy to the note 9 love it really fast and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...... I have waited a long time but I like it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Galaxy Note 9. Always brags about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology just keeps getting better; expensive phone but worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone as worked good for me the touch screen a little sensitive.

    I would recommend this to a friend