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Customer Ratings & Reviews

Your price for this item is $999.99
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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,930 reviews
  • Rated 4 out of 5 stars

    Better than iphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a fan of iPhones since the first generation of iPhones. However, being imprisoned within the apple environment and needing more freedom I tried Android. Never went back to apple since. Android does have it's quirks(hence the 4 stars) I love Android and this Note 9 as it's the best Android phone out there. I did give Pixels a try as I am a Google fan. I own all of their other devices ( except wifi) but feel Samsung makes a better product.getting yourself in a store and physically trying out the various phones you will be able to see for yourselves. It's not just the specs on paper. It's the feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first Note, but haven't had this phone that long. I don't have any complaints, so far. Like having the note-taking by stylus feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great phone. After two years it doesn't receive major Android updates but is as snappy as day one. The battery life isn't what it used to be but is still acceptable. I'll miss the headphone jack when it comes time to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 with the pen is the best phone experience. I loved my Galalxy Note 5 but this succeeds far better operating system. I highly recommend this phone for serious people who need a computer for their business. I also have the Samsung tablet an merge my files together with both devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my new Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my note9. I havent had any glitches yet, so I can say its a great phone, little faster than my note 8, and has a few more perks than the 8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone in my real estate business for home, land, and commercial photos. It consistantly takes excellent pictures that I can share with buyers...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been this phone for a couple of weeks I am very happy with I had an LG6 and that was terrible. This note 9 very good, will never buy an LG phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy with this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for the Note 10 come out so I could update my phone. But after seeing that there was no Headphone Jack as well as the camera IN the screen. I am very happy I picked up the Note 9 instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeomium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I love all the things it can do and the ease at which it does those things. Had to get used to the new update, buts that's not bad. Even learned something new that it does just last week!!.. you should really ditch that iPhone and get a galaxy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another excellent Samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several Verizon stores to purchase my new phone, to no avail, I hit my local Best Buy. I was pleased to find out they had several in stock. The staff is always very helpful with purchases and questions I may have. The free TV promotion was just icing on the cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my note 8 and had geek squad insurance. They were sold out of the note 8 online so they sent me a gift card for over 1,000. I bought the note 9 and I love all the features. The only thing that gets on my nerves is the finger print sensor and where its located

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful smartphone with so many capabilities. I have been wanting to upgrade for about 6 months but had seen awful reviews for the 8 & 9's so I decided to try the Note 9. I'm extremely impressed and have a lot more to learn about it's capabilities & functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic but the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone Samsung made before putting a hole punch on the screen. Only downfall is the camera is pretty weak for 2021 standards. Bad focus and very poor quality when the lighting isn't perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to upgrade for her note 5. Not sure what she thinks of it, she just happy that she can take more pictures on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never going back to any Fruity device ever again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone puts iphone to shame. I love note taking on this phone. It has made me so much more organized. I litterally take notes on everything. I can even split screen and be reading scriptire while taking notes and watching Shabbat lesson all at once.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ChildofTheMostHighYaH, we are so proud to make your life easier! Thank you for picking Samsung. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Back to Samsung Note8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my iPhone 7 to go back to Samsung. Great screen, functionality. Glad to be back after having to return my last Note7 a couple years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Adaption of Previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Galaxy Note 9 has gotten alot of upgrades from the previous Note 8. The most notable one is the Surface which is the one of the Notes main features. It is much more responsive as well as can do more. If your looking for a phone that can do it all this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and color! Love the stylus pen it comes with too. You can do so many things with the pen, like take photos without touching your phone, to taking notes in a meeting. Just in love with my Galaxy Note9!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never tell a big difference between phones, but i do like the stylus feature on this. It allows you to take pictures which is pretty cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with data transfer. Had problems with porting. Very poor signal strength on phone calls and hotspot. Device holds charge well.

    I would recommend this to a friend