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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,930 reviews
  • Rated 5 out of 5 stars

    Enjoying my Galaxy Note9 very much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my visit to Best Buy to purchase my new phone. I am big on customer service and I got the best, thanks to Adam. I will be looking for him when I purchase my next computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note Series!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung. Love the Galaxy Note line. It's so easy to jot down a quick note. I've had this phone 2+ years now and still have storage space left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the Phone its fast and lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but do yourself a favor and go on you tube to unlock the secrets of the phone! Its has alot of things it can do and tricks to make it work better. but there not aloway easy to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's all face it the galaxy note 9 is the best phone on the market it checks every one checks list even if you dont need the features it has it not like the other lackluster competitors phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a pocket sized laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Galaxy Note9. I use it for everything now. I haven't had the need to use my laptop now that I have this phone and the best part, it fits into my pocket so I always have it with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone from Bestbuy, had an I phone 6. I use Verizon it was very easy to change over from my iPhone to this Samsung. Best buy did a great job. Had the phone within a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what I was missing by not having this kind of phone. I liked my previous phones, but the power and control you get with a Note 9 takes the smart phone experience to another level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Takes good pictures, the fingerprint and iris scanner could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Galaxy user for years now. I was worried about getting this one because of the bigger screen (I like phones that fit in my pocket) but the upgrade in features is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to this phone but not to other Samsung Galaxy phones. I am liking the features I've used and looking forward to learning additional ones. Very attractive and great screen resolution!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great a runs fast. It is very quiet. The size is perfect to carry with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure and simple if your looking for an Android phone, the Note9 is the most powerful phone available. The display is brilliant and the camera records in 4k @ 60fps unlike the Google pixel 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning and customizing. This phone has more bells and whistles than by Samsung S7 Edge, which i hated to replace. The new phone even has the edge feature. Love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. I bought this phone to replace my Galaxy S7 edge. The S7 edge was great but I really enjoy the 128gb internal storage. I highly recommend this phone. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this phone as soon as I took it out of the box. I love Samsung products and they did not disappoint with this phone. There's so much to do. I learn something new everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to update it as soon as you buy it to get all the bugs out. After software updates and setting up accounts it's great. No reason to ever have any other phone until the note 10!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you for sharing your valuable feedback. ^Ash Samsung

  • Rated 4 out of 5 stars

    Awesome pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen is great for taking pictures without holding or having to push the button on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what to expect from this phone as its functions and capacity were larger than I have ever had. I did need to go on youtube to get a few secret tweaks but WOW it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I'm Loving This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Cell phone owner for years, but first time Note owner. I really, really like this phone.....so far. I've only had it for 2 weeks, but I'm still a believer! No Apple phone for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone for 3 days. So far I am impressed with performance and battery life.

    I would recommend this to a friend