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Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,930 reviews
  • Rated 4 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new note has great security features and has fast processing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of 'fun'ctionality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fun phone. Lots of drawing options which are not at all complicated. This phone has 99+ % of the functionality of a PC. And it is vvery responsibility e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an apple before, but love the amount of space I get with this phone. It has a ton of features & I've really enjoyed it so far. Only owned for 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my purchase of the Note 9 I began watching trips and tricks online. Showed what this device is capable of. It's an entire office in the palm of my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Samsung did it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always felt that since the Galaxy S8 that If you combined Samsung equipment with Apple OS you would have the perfect phone. With Note 9 you’re almost there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the smoothness and efficiency of my new phone. Although it is quite different coming from a Galaxy 5 phone and I am still trying to get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with so many features! Love the pen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is wonderful and the staff was very helpful setting up and explaining things. Only disappointment was not getting a phone case in stock.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Mom, she loves the size. Screen is very easy to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen is great. Screen has great color and picture. Happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone battery last quite a while and I use YouTube alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bout a S9+ but discovered I could get the note 9 for just as much...I chose the note 9 which was what I wanted anyway. FANTASTIC DEVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smartphone I've ever owned and with discount and my trade-in my monthly Verizon bill actually fell Wish I could trade trucks that successfully LOL!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. The picture quality is great. Its fast also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of Samsung's Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my wife's aging Galaxy S7. She is very pleased with the Note 9. Service and support provided by Best Buy is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I upgraded to the Galaxy Note 9 from the Galaxy S7. We looked at the Galaxy 10's but went with the Note 9 because of the deal we got.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello WDFlashDrive128, we are glad that this phone has been such a great fit for you and your wife. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is really clear and It takes amazing pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smooth and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything you want in a smartphone big screen hi def screen.. very fast with lots of storage room.. can play 4k ultra videos easy bluetooth connecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. It does everthing I need it to do plus probably some things I'll never use. Just like having a small computer in your hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, easy to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit big, but easy to handle. I like the stylus, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything but your laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being my 1st smartphone I would consider it very user friendly. I am now beginning to understand why everyone I see is enraptured by their devices.

    I would recommend this to a friend