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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
12696318
$999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,942 reviews
  • Rated 5 out of 5 stars

    Outstanding in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is incredible. The Fingerprint reader is perfectly placed and works great. The camera is like no other. Expensive, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPEED... FAST... CHARGING....FAST... CAMERA....EXCELLENT.... BATTERY LIFE...EXCELLENT... PEN... VERY USEFUL... WATER AND SHOCK RESISTANT.... UBER SATISFIED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent cell phone/camera from Sam song

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent cell phone/camera from Sam song. I was looking for an upgrade from my old cell phone and this was the ideal option available for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Note 9! I thought it would be too big but it's not! Memory is great. And the best part.......it really does have an all day battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I never have problems with how the system runs. Of course, the price is a bit high but i would definitely recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from using an iphone to a one plus 3 and now this one. I love all the features with the s pen and more. It helps me when im at work. AMAZING phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone IMHO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much has changed, but that's a good thing. Battery life is definitely improved. I like the look and feel. I will buy Note 10 when it comes out next year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making “The Note” Great Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always carry two phones, the iPhone and a Note. I like them both and can appreciate what each offers. The Note 9 easily is the best phone available right now. Highlights of the phone include the best display on any phone, good sound, top processor and ram. In additional, this phone has an S-pen, expandable memory and a headphone jack. Trade in options make this a good buy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missed My Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a note 3, after I broke it my boyfriend gifted me an iPhone when I saw the note 9 come I fell in love and knew that I needed to go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't get to a computer, buy this.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cell phone, I'm always looking at the Note series because it's just like a laptop when I'm on the road. Not only that, but Samsung has a program built inside that is called "Samsung Dex" this software activates when you plug your phone into your laptop and then turns it into another Laptop. Great way to transfer files and read/write to and from your cell phone. I would only recommend this for someone who is doing business and cannot always get to a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone that has a large storage capacity and is easy to operate. I've had no issues whatsoever! I highly recommend this phone!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your personal recommendation says it all, MsMerce! Thank you for being the best part about Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids always used my iPhone to watch youtube and run my battery down, with this phone i don't have to worry about it at all. Battery lasts all day

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family! I'm so glad to hear that the Note9 is such a great fit for you and your family!! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phones are the best great product the camera takes excellent clear pictures I am very happy with my choice and would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for close to 2 years, and it's still going strong. Battery life seems to be shorter, but still great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy note 9 is a great fast phone. I have had this phone for over a year now and no issues. Works great. Its the 4th one in my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build and camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to choose between the Note 9 and iPhone XS. I' glad I picked the Note 9. It has a great design, good battery life and awesome build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bery good cell phone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful machine with a great battery and camera, it has an S-pen that makes the phone look interesting which has options for the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've had to date.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone for all my business dealings and have had no problems with the camera or the voice apps. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased (2) of these phones (unlocked) for my wife and I. I'm not a "technofile" but I can tell you I have been a Samsung Note fan for some time previously owning the Note 4 and Note 5. These phones originally retailed for $999. When I saw that BestBuy was offering these phones for $699 unlocked I jumped at the deal! Great big 4000mah battery, 6.4 in. screen, super fast processor, huge internal (expandable memory), waterproof, great camera...this phone has it all! One of the best Android phones on the market today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen, great cameras. Superfast !! Memory card slot, headphone Jack. !! Love it....my carrier not so much, lucky its unlocked....

    I would recommend this to a friend