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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,942 reviews
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone from the note 5 to the note 9. I am so amazed with how smooth the note 9 is and not to mention the s pen!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great fast phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy note 9 is a great fast phone. I have had this phone for over a year now and no issues. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy note 9 is a great fast phone. I have had this phone for over a year now and no issues. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Galaxy note 9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very durable and has many great features including the s pen. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Solid Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a note 5, it is a solid phone. Although expensive, it is a worth it purchase. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    A great phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this phone to anybody and it's just the perfect size and the S Pen makes it indispensable

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Galaxy note I purchased it and will definitely be purchasing again. And the Camera is amazing on this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Its fast charging, has a amazing camera and has so many different options to customize the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checks all my boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great transfer over from a Note 5. I was so in need of a new phone everything was slow or closed with one more app open. I got this there's a TON of space for hording pictures, if you're the type. No lag in any of the games anymore, so fast action games are on point. And the picture and smart feature for the picture while watching movies on a streaming app are great. They also weren't kidding when they said low light pictures are top notch HUGE up grade from where I was.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the best screen, battery life, response time, and overall performance of any phone I've ever had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear your Note9 is performing at its best. Thank you for being a part of the Samsung family. ^Ash Samsung

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone. Been an apple user for 5 years and decided to jump ship. Fast, no lag and an absolute beast. Hands down!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9 is an awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a very powerful phone, such life like screen and pictures. how ever the unlocked phone doesn't work very well on Tmobile, for example, you cant use the video calls, amongst other things

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera overall a great phone to have still learning how to work with it but is pretty simple to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the camera my live sales have never been better I also love all the features and much more!!!

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first real new(ish) and nice phone so I really like it so far. I like the s-pen a lot as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very good cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my wife. She really love it. Battery can stand by for long time. Overall this phone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of the best phones on the market. There are so many features and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fantastic battery life and love the spen plus the screen is amazing . Overall great phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone battery is Absolutely AMAZING!! This was a big upgrade from me because I came from a Galaxy s7 .

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Top tier phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is on par with other large screen smart phones. The camera is great & using the S pen makes things easy.

    I would recommend this to a friend