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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,942 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Super duper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sharp images, great camera. It's expensive but I believe it will last years before needing to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love all the new features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a lot of difference from the Note 8, but the transfer process is great and the new camera is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fast and good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can move around quickly and easily. The camera is really nice. I really like the edge feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yellow pen is one of my favorite things about this phone. The phone is great overall. It takes really great photos, runs very well and is a very durable phone. The pen has so many cool features, you just have to play with it in person.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 4 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone with all the features I was looking for. You need to bury good case because the body ls really smooth I really liked the pen and what wonderful things you can do Need to keep an eye on battery, can't Comment at this point

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my old phone and love it, I didn't think I'd ever use the pen but I use it all the time now!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello OBSoldbutsexy, we are glad to know you are enjoying and getting good use out of this phone and all it has to offer. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no word to say how this cell phone is incredible. Camera, Screen, SPen, size... everything perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have owned thus far. Great battery life, kinda easy to use but great overall

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Super quick, has awesome options! All the features are great. Would reccomend to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at everything this phone can do. Also the camera is unbelievable and so vivid as well as videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cellphone...size is perfect...and loved the camera...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is great and takes beautiful pictures. It holds a charge a lot longer than the 8. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very responsive even with many apps installed. Camera takes nice clear detailed pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Greatest phone I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the samsung note 9! It is very convenient to use! Have lot of features and the camera is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Well What Can I Say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Note, and this phone is definitely a step up from my Galaxy S7 Edge. The smartest thing I did was buy a Unlocked phone, therefore, I don't have wasted memory with a bunch of bloatware from my carrier. One positive side, the battery life is great, I can go 24 hours b4 needing to charge it and the camera takes great pics. On the downside, I really wish the phone was a tad bit bigger, and because I got a Unlocked phone, the wifi-calling option and visual voicemail, I'm used to from At&t doesn't seem to be available (as of yet) If you want to save a few dollars, get the S9+ because having this SPen, really doesn't seem worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Note EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, long lasting battery life too. I love the screen and new speakers for music. Thanks Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Previous iPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always makes a great phone. Coming off the iPhone X, which I loved, to this was an easy transition and I haven't looked back. Weight, screen and speed are great. Hoping it'll last longer than the 14mths my iPhone did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone I ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Battery last 2 days easy. Charges lightening fast. Way better then an apple product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone has a lot of nice features, you can do almost everything on it. Also it is super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone 6S to the Note 9 - the Samsung interface is closer to the look and feel of an iPhone than the Pixel. Makes switching easier, though I still haven't been able to get all my contacts switched over to the new phone. The tough glass on front is nice but back glass is not as tough. Only lasted one day while awaiting my case delivery to slip and fall one foot and break. Luckily not affecting camera or sensors. Use a case and screen protector. Battery life is good. Fast charging is nice but with a case has a tough time charging fully. Usually stops charging by 69-72%. No physical mute switch or easy way I have found yet to easily mute all sounds and notification alerts. Have not tested waterproofing and hope I don't need to. Added a Simply Carbon Fiber screen protector.

    I would recommend this to a friend