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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,942 reviews
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my note 9. Samsung has always been my favorite. The stylus is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone the camrea is amazing! Plus so many other cool features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charging Port malfunctioning at 1.5 year use mark

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in early April 2019. It is now October 2020 and the charging port is malfunctioning preventing the cell phone from being charged. I had to borrow a friend's wireless charging pad to charge my phone. I do not yet know if the battery is also going dead or if the problem is only the charging port malfunctioning. Also, I bought and returned several charging pads for this model phone. The ones I purchased did nit effectively charge the phone. The Samsung Fast Charge wireless charging pad Model EP-N5100 that I borrowed from my friend when my charging port failed does charge this model phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an s8 plus I am very happy with the camera upgrade and the great battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of the pictures, love the ability to take picture with a click.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I'm hooked on Samsung. Great size. Love the translator on the pen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone The best phone I have ever owned. Easy to use and great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far better than the new iphones in every way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Note 9! This is my very first android device and have been a iPhone user since the first ones came out. The Note 9 has way more features than any iPhone, has head phone Jack, expandable storage, better at multi tasking, a very customizable user experience,better screen,better camera, and just a better quality device overall. Absolutely in love with the Note 9!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good phone but to slow for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have the 512 with 8gb of ram note 8 in blue. This phone is alot faster and smoother. So if fast as possible not ur top priority then u will be fine if it is spend the extra 250 on the top model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best battery on a smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the best battery i ever had since smart phones came to the market

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Note 9, what else?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, yes, but great phone, camera, size, stylus, functions, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    This phone is great in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The pen has some awesome features and the camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a powerful device, very fast and lots of new features. It's worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new phone.. Love the camera. It takes great clear shots.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love the feel, camera, and size. Always did like the Samsung.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy but works perfectly. And buying unlocked is the best way b to go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good phone - one minor defect on mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't originally going to get this Samsung Galaxy Note 9 at all; I've been very picky with my smart phones. My priority has been sound. For years I would humm and haaw over different models with the speakers I wanted because the overall phone never had solid and consistent reviews. Family member got the Note 9 in Lavender and I got to play around with it. I was surprised by the sound quality and went for it. I have found one defect on the one I purchased; there is a thumbprint sized spot on the left side of the screen that is just dead to input on the touchscreen. Neither pen not finger is sensed in that spot. It's annoying but not a deal breaker. Gong to look into warranty options.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Amazing Screen. Built in pen. Nothing to dislike. Make sure you do not get a case with a built in magnet as that disables the pens ability to work. Otherwise, it's a must buy!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, Keith! Thanks so much for choosing Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever had. For selfie's you can use pen to click the pic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent phone. No issues.good battery life

    I would recommend this to a friend