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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,942 reviews
  • Rated 5 out of 5 stars

    Best phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so easy to use. Easily accessible features, great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Sharp phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone out in market with the best camera. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful & sleek! The battery lasts all day till the next morning!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well paid for great phone easy to use and battery life is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Samsung phone so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had quite a few Samsung devices in the past, and had also always been primarily an iPhone user. However, the Galaxy Note 9 is one of the best devices that I've ever had. I traded by Galaxy Note 8 in for it, and don't regret it at all. Fantastic device! I also love the Gear VR and other things that this can do over anything that Apple current makes!

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Nice android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the resolution of pictures and videos, plus the s pen it’s great .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large screen and fast. Great camera would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great multi tasking phlne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Battery lasts all day! And I'm all day on my phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear your phone is working for you Moni! Thank you for being the best part of Samsung. ^Ash Samsung

  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and prettier than my Note 4. BUT it is quite annoying that the phone screen immediately goes black after dialing or answering a call. This can't be changed in the settings. So in order to activate the speaker phone or hang up a call, you have to press the power button on the side to relight the screen. It's a big pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is really good especially in low light. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes beautiful pictures love every amenities that comes with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this model for a little bit now. Switched carriers and went with the unlocked model for ease of setup and going out of the country. With carrier models I always had trouble using another countries sim card. The screen is perfect! Might be too large for some people but I've had the note lineup for quite awhile so I'm use to the awkwardness of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from note4 to a Note9. And I have been enjoying this phone, easy to use and I do alot of my paper works on this phone. It like a mini laptop to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love those phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many samsung notes in the past. I was excited to continued with the note 9. this phone exceeded my expectations. Beautiful all the way around. The only thing that I really hate is that you can't remove the battery and back cover as easily as with older models. The phone has so many great features you just have to buy one to experience it for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    i liked it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im using this phone long time and it is fast and has a huge ram

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updates, battery is the best update last all day for daily driver.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone. Camera is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome for everything. Game play, camera, and overall use

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far only had it a few days but yay! Love the camera and spen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of operation and big beautiful display. Camera is superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life after this phone has been better my kids now love me and so does my wife. Even my mother loves me since i got this phone. The phone itself gave me a reason to live and wake up greatful to be able to live in this generation. whenever i grab the phone i feel a million bucks. This phone does miracles literally i can fly when the phone is in use. Hail the note 9

    I would recommend this to a friend