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Customer Ratings & Reviews

Model:
SM-N960UZPAXAA
SKU:
6278211
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,942 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded S8+ for Note 9....nice upgrade...bigger screen...longer battery life...recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome pictures

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the pictures on this camera, beautiful.. cant wait for the note 10♡♡

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot to learn about the phone, love the camera, I think I am going to like it a lot .

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    One of the best smart phone one the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with black Friday deal. Everything works great so far. I really like s pen functionlity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I love the shape very easy to use cameras is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is outstanding and really easy to use great phone I would recommended to any iPhone users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing and less than the iPhone. It has a lot of storage and excellent features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Note 3 with this Note 9. Huge improvements. Great phone. Great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone full features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would continue to buy Samsung phones.the ease of use, productivity, and style are fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    love the camera,and the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the camera and the screen,love the pen it so good its good when you want to take selfie.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but really expensive. I paid about 500 bucks too much for a phone. I paid 825.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    good phone from samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Classy phone and easy to use. Good camera and pictures, Sleeky and with great touch pads

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is a great cell phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cell phone for the money and has a very long extended battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice phone for bussines

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice , speedy phone. Nice screen. Recommending for bussines people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Unlocked Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9 because it's truly is an unlock phone that works on Verizon Network anybody that know anything knows Verizon has the best network I am with Straight Talk and had this phone at first on AT&T I hate AT&T network so I put my Verizon sim into my phone and it works great with more coverage in more places need not say more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what you think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using my Note 3 since it first came out, I decided to upgrade to this Note 9. Big mistake. The screen, speed and sound are much nicer but that's where it ends. You would think after several years, Samsung and others would have made some mass improvements. The new software is really bad compared to the old which was easy to get around. The old screens were flat which made for easy screen protection, the curved edges do not hold one on for long. My old Note 3 still has the original Otterbox on it that came with a free screen protector which is also still on it. The glass is very slick and is not very responsive and is really hard to type on. The interface is really a pain to get around in. Guess that is why they are changing in 2019. I will be taking this phone back and trading it in on a Google Pixel or something else with a flat screen that you can cover and protect easier. Even the cases you buy don't cover the lower corner where the pen goes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great poduct. I wasn't expecting it to be such a good phone with long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister in laws is very happy to use that and particular about camera using she loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    My new phone...good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the s7 to the Note 9, I like the phone. It’s nice and big. The battery doesn’t seem to last long and I hate the fact that I need new chargers. The phone does charge very fast. Very expensive but it like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive technology...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .. but my device has a few annoying glitches. For example, when I use speaker mode in order to be hands free during a telephone call, it frequently reverts back to regular phone mode, leaving me in limbo about why I can't hear the caller and vice versa. When I use blue tooth mode for hands-free calls, the device drops the connection mid-way through the call. Planning to investigate if it's the device, the carrier or something else. So, I'm not as enthusiastic about the device as I thought I would be.

    I would recommend this to a friend