Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-N960UZPAXAA
SKU:
6278211
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,942 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with tons of features. Very good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good phone Good Camara and is very good fhone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment the battery has great duration

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone for the battery capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cam beautiful cell very veru good apps etc

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the better phone, I never had and has good camera,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best of Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, features and incredible battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone has its pros and cons and after switching back and forth between iphone and samsung. I've decided to stick with samsung. There's just so much more you can do on a samsung phone than you can do on an iphone. Loving the new upgrades from the note 8 to 9. Definitely recommend this phone to everyone to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every phone has its pros and cons and after switching back and forth between iphone and samsung i've decided to stick with samsung. there's just so much more you can do on a samsung phone than you can do on an iphone. loving the new upgrades from the note 8 to 9. definitely recommend this phone to everyone to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Great specs. Love the extra features on the s pen like being able to click the button to take a picture...battery life is pretty decent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The past few weeks that I have been using the note 9 and have been enjoying the experience. Its fast and the battery lasts me 2 days without charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the best Samsung yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great it does everything and it has so many features that my son loves. This phone he uses at home at work at college it works like a champ just wish the 8gb ram was there since 6gb feels a little old it may be my OCD to things as they have to be at there best. Definitely will tell others to buy this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and very pleased with results. Have never owned an unlocked phone before. Very pleasantly surprised. Also never had a phone this big. Love it for eyes "over 40". Only thing I have issues with is the strange way of snoozing an alarm. All previous phones, no matter the OS, I could press any button in the dark and snoozing. This phone requires more effort and blinding light to snooze. Still a wonderful phone so far. Love the fingerprint function on the back because I do not have to hold the phone any differently to unlock it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only played with the camera for a few min. I still need to do alot on the phone. But from what I experienced so far with camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf had the note 7 when they were all recalled and was forced to switch out of the galaxy family to a pixel. This was fine until the phone became barely useable. So I bought the note 9 for him for his birthday and it's still working great a year and a half later!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phone works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad Samsung fixed their battery issues, I have missed my notes!! Battery lasts me about 2 days. (I am very intensive on my phone)

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Phone. Especially The pen that comes with it Makes life easier on writing down stuff On the Phone Instead of typing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerfull Phone you can Write on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very nice. It runs my apps smoothly. Its unlocked and I can change service providers anytime. The screen has a great feel. It's nice and big and you can write on it. The stylus remote makes it so much easier to take pictures. Overall I find this phone great especially unlocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone easy transfer from apple.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried switching to a Samsung after being with Apple for the past 10 years. But the Galaxy Note made it painless There are soo many things that are different and exciting and yet everything I was in fear of losing I was able to download in the play store. Big thumbs up!! Love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love, Love my new phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Note 9 is great! The size of the phone is just right. The battery life is awesome, unlike my previous phone that ran down after 2 hours of use from being fully charged. However, the best part of my purchase were the financing through Best Buy. You cannot beat that deal anywhere!!!!

    I would recommend this to a friend