Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99
with activation today

Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,930 reviews
  • Rated 5 out of 5 stars

    Great improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over my S8 and more storage. Camera is nice. Battery life is good for the time I am online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, great camera. Phone seems a little slippery to hold onto. The phone is great about holding a charge which is what I bought it for. My criticism would be the price. Over a grand for a cell phone is really high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone. The rose color looks great. The phone has an excellent battery life and sound quality. Best camera I have seen on a phone. g It also does not take long to charge when plugged directly into the wall with charger provided. I have an older Samsung wireless charger and it takes about 2:30 hours to charge from 20% to 100%, I consider this too long. Other than the long time it takes to charge on my old wireless charger, I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had battery lasts a long time, the s pen is easy to use and it's a fast phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving my note 9. Great pictures. Great performance. Reliable and easy to use and customize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone with many advanced options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, long lasting battery, excellent camera, work quickly, you can do amazing things with a pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It is easy to use, takes wonderful pictures and the battery holds a charge for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a lot of things really well, even a phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Note 8 - worth it. Super battery. Great camera. Like the stylus. Even the phone works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast for power users. I made the switch from the Note 8 due to excessive battery drain. The Note 8 battery began its life as it should but I also used a Mophie case battery charger. This is where I believe the problems began. I think the heat generated from the Mophie case while the Mophie was charging the phone, caused premature failure to the factory phone battery. So I traded it in on the Note 9. Needless to say, I won't be utilizing another Mophie charging case. So far the Note 9 is performing ALL day and I have no issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a mobile office

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can do just about everything you would need to do in your office ( i.e. compose and send email, make phone calls, jot down notes from a meeting), that's just the basic stuff. The camera is amazing and the fact that you cam is the S Pen as a remote to snap a picture makes it even better. The touchscreen is very responsive. The acreen size is very nice and the size of the phone overall feels very good in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously bought the Samsung Galaxy Note 9 for my wife after 3 weeks of using it I was impressed with the phone so I decided to buy one for myself I love it it's a great phone love the quality of pictures and videos I can take family pictures using the S pen to take the picture I can also play my music using the S pen it's a Awesome phone I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the phone. Great screen. Camera takes amazing pictures. Great features with the S pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple crusher!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my iPhone X in on this. Deffinitly not disappointed. It has more speed, the camera is about the same, has tons more features than the iPhone. There are a lot more apps that work with android as well. Bixby and siri are similar but Bixby goes more in depth with what can be done. Love it! Oh, to add one more really nice feature, is the s pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found any flaws with this phone thus far. The finger print scanner , iris, and facial recognition Work seamlessly. The phone is extremely responsive with superb resolution and processing times. The added feature of being able to use the stylis via Bluetooth to take pictures from a distance is priceless. After using the phone aggressively for 6 hours straight I still have 20% battery. There isn't much more I could ask for in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size and the stylus. I also appreciate enhancements, such as allowing you to increase the sensitivity of the screen to adjust for thicker screen protectors. Wish they had kept S-Note, but love being able to take notes directly on the screen and save them to the app if my choice. Wish carmode came pre-installed, but adding this app from the PlayStore was ok. Overall, very happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely phenomenal cell phone. Large screen and fast processor. Great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in the nick of time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone asap when I saw that my phone was not holding a charge. I wanted something that wasn't to hard to operate. I had read reviews of this phone and they were good. Got the blue phone, beautiful color. But best of all it wasn't that hard to get acquainted with it. The internet has a lot of how-to videos that can help you navigate your phone. Great screen, good camera, and holds a charge for almost 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the note 5. Camera is better, battery life is much better, more storage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Note 9 and i absolutely love the storage and how fast and smooth it has been. The new bluetooth pen that acts as a remote is a nice feature. But the biggest for me was the extra speaker for playing music out loud sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Note 3, Note 5 and now the Note 9, very fast, GREAT Battery life and perfect screen

    I would recommend this to a friend