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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,930 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i got me a new phone this one runs great! And really like the fact that i got a 512gb card to go with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, GreyJediforEternity! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    All around great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for a while now and I have had no issue with it. Great features ease of access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a month so far no complaints battery Is great and so is the camera and the blue tooth pen is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've owned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for awhile now and I like it so much I don't see any reason to upgrade. It has plenty of memory and is fast. The only complaint I have is that when there is an update things get erased from the calendar. I had missed a few appointments until I figured out what was going on. I don't particularly like any of the updates. They really haven't made the phone any better, not that it needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the new phone. The battery life is incredible, even after heavy usage. New features on stylus are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a note 8 because the screen repair was way to expensive. I'm still learning the phone so maybe it is more capable than my 8 was but so far I don'r really see much difference. Not complaining because I loved the 8. If you have a note 8 I would not rush to upgrade unless the note 9 does something new you need. If you have anything else go get this phone, it's amazing! I do however think the deals could be better than they are given the $$$$$ price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen quality wonderful camera battery enough for full day with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Screen and battery life are awesome. The a pen makes this phone great for business and personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. Great batter like! Get camera and camera modes!! It's beautiful and the screen is undefeated!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is extremely fast and battery life is excellent. There are so many features it just blows my mind. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great battery, easy to use and the larger screen makes it easy to do what you need to on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE LOVE LOVE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Note 9!! I have missed having a Samsung Note! I had a Note 5 and adored it but after a very long life, it finally died and the there was not a Note available for me to upgrade into yet. I opted for the S8+ and loved it for 2 years but I am THRILLED to say that I have finally gotten back to a Note and the Note 9 is amazing! My house is full of Samsung products and my Note works with everything seamlessly! The Ocean Blue is a beautiful color as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all. All the great Nore features you love, with a super fast processor and amazing battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone lasts up to three days, with location and wireless connection, while browsing the internet. Beautiful screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal Samsung user for years and years. I went in fully expecting to switch to an iphone. I met with see Samsung agent at Best Buy and he showed me this phone and compared it to the iPhone that I was going to get they were the same price I liked this one better with bigger and I'm glad I didn't switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the cool widgets, but has a beautiful screen, nice sound, and battery has been lasting all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for performing my home inspections. The camera takes great pictures and the features are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all day battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My battery lasts 48-72 hours and is easy to use! It has many unique features and the camera takes impeccable photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ny new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not bothered by the size, many thunk it us too big. Especially like the pen and its convenient storage place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top of the line smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the phone has improved much. The camera is great as well as the new options that were added to the pen.

    I would recommend this to a friend