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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,930 reviews
  • Rated 4 out of 5 stars

    Good phone, but it's not an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for a Samsung enthusiast. Switching from an iPhone was not so pleasant. I am not one to say Apple is better than Samsung, but I will say Apple is different and I could not get used to the Samsung phone and ultimately exchanged it for my familiar iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is sleek and stylish, functional, great camera and tons of storage with the ability to add more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera that can be controlled from the stylus. Battery life is awesome. Storage space is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of phone. Battery life long

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great battery life. Easy to learn. Switched from apple and loving this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so awesome so many things but the battery life is unbelievable and the photos are beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is crystal clear. Has plenty of internal storage. The s pen makes it nice to write in reminders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best galaxy yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 3 galaxy cell phones and this one is the best by far! best screen, best processor, best camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very snappy and responsive. Full day battery with extensive use. Just waiting for the update to Android 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Business and Personal Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. The battery lasts quite a long time and the screen size is great for emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to replace her Note 4. No comparison. So much faster, great camera and images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the doomed Note 7, couldn't wait to get the Note 9. Fantastic performance, stylus, and color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since i had a note and this is a great one to get. I only wish bixby can be turned off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, amazing screen, and they finally got the S-pen right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the functions of this phone. The pictures are great and I love having the stylus for memos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great features, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there not to like about this phone. Love the big screen. Enough battery to last all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 9 A Hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is outstanding. The note is a little larger than my Samsung 9+ but very manageable. Love the pen, great features with that. So far, the battery is a little better than expected but it still could use some better power. I am a heavy app user so the battery drains pretty quickly, I have a app to help manage battery robbing apps and that really helps. Overall, it was a great buy at a great price. Highly recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so pleased with his new phone. Great battery and amazing resolution. The camera is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's best Note phone to date. Great camera, enough memory and the battery does last all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. At first I wasnt a big fan of the color. I didnt like that the only choices in the US are purple and blue. But I learned to love the color. I bought a clear Kate spade case with it and it makes it look really cute. I went from a note down to the S series and I found that the pen does a lot. I really missed it and only lasted a year before I ended up upgrading to this phone. Yes its pricey but it's definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Best of the Galaxy line up!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone now exactly 2 years and it's quite possibly the best Samsung phone I've ever owned. I've mostly had Galaxy S series phones in the past and usually by the 15-18 month mark in the contract the phone starts to slow down. So far, I have not had ANY issues with this phone having any slowness issues and I'm hoping I get to keep another 1-2 years more.

    I would recommend this to a friend