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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,930 reviews
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a large clear screen and great battery life. Can last all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. So far I love everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, love the new stylus pen. Always had Samsung so not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pen...easy to use ..so much bigger. ...so much to learn on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, of course!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Note 5 to the Note 9. Best Buy offered some pretty awesome incentives. I have had the Note 3, Note 5, and now the Note 9. It never disappoints. The Note 9 is very similar, but with some pretty awesome upgrades! I'm very impressed with the quality and improvements on this phone. Larger memory space, larger screen, faster processing... I'm very happy with the Note 9!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, long battery, great camera. I definitely would buy it over iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a pen and has a huge screen, got a cute case to go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, fast, and the pen has a lot of uses besides screen writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone I have owned and probably one of the best things of any kind I have owned. It basically does everything I have ever heard that any phone does and it does it all fast. One thing I was particularly surprised at is how ridiculously good the external speakers are. Love that while including every modern trick they still kept the eighth-inch plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note is by fR the best phone I've owned. Superior scree,size and power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great note

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great note my wife loves it. Takes great pics and lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast. Beautiful pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my the Samsung Note 9! It is super fast, and takes beautiful pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone. Love the pen. Battery life is better then expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. Battery life is amazing and takes awesome pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best android I've owned. Pictures are great. Easy to use & set up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so glad that you chose to be a part of the Samsung family, Shema1! Samsung

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it just right for me. easy to use peencile works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his phone and loves the battery life. Great photos and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live the pen to write notes phone is great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use. Screen is great. Love the style pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy or Note Phone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Note 4, a S7 and an S8. This is by far the best Samsung phone I've ever owned. So far I haven't had any problems. The battery lasts me ALL day (90% of the time) which is a first for me since I'm a heavy user. I have to prevent myself from topping off the battery out of habit since this phone doesn't need it. The phone itself is thin and sleek for such a large phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my Note8 and love my new Note 9. This phone is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Am loving this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great camera and has a lot of new features. It is a must have.

    I would recommend this to a friend