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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,930 reviews
  • Rated 5 out of 5 stars

    Great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the resolution and the screen is huge more than enough storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S8. Love the Note 9. Long battery life. Great camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone does it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Large screen. Great features. What else could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Amazing battery, classy look, and tons of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning this phone, but I love it!!! It is the best upgrade so far. The pictures taken with the camera are so much better it's amazing. Best HD Quality for Camera and Voice. If you're a Galaxy fan, I highly recommend upgrading to this Galaxy Note 9. I absolutely love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen, all the features, and the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart phone. Lots of memory.. easy to use... love using the pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and very fast.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like this phone for what I need it for. I use it for games, online, emails, office, calendars, and many other things. Everything is working great. I've had it for 2 weeks and haven't had any problems with it at all. The battery has been very good as well. I don't have to charge it as often as I did the Note 8. It lasts about half a day longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone as a great battery life and very fast and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous display, fast processor, great picture taking capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fast and great battery life awesome camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone. Used it and have no complaints. Best phone to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Good sized screen, very fast, clear. Lot of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Battery stays charged all day. Super fast response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I upgraded great phone. Camera is amazing. Long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life last all day. Love the camera and pictures it takes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased with all the features and the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent camera and more features. I especially like the notes app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone easy to make notes on. Good camera, long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and has excellent camera ! The battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Notes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung Note girl. I love my note phones. But I tend to keep them as long as they will last me, and only get a new one when the older one acts up too much for me to overlook anymore. I chose this Note 9 over the newly released note 10, and one reason was because it had the earbud jack still. I have now had it for a little over one year, and it has started freezing up on me sometimes. Sometimes I will try to open an app, and the screen is just white, like it's thinking. I try to reverse, and even close the app, and it does nothing for a few tries and about 20 seconds or so, and then it will finally close back to the home screen. I'm not sure why that is happening, as I do not have a ton of stuff eating up the memory. I do not use the Bixby, and wish I could completely uninstall that, but since I cannot, then I just try to not press the extra Bixby button for too long to open it. Other than that, I can't think of anything really, that bothers me about it. I like the phone , and would purchase it again if I had to do it over.

    I would recommend this to a friend