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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,930 reviews
  • Rated 5 out of 5 stars

    Samsung Does It Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. Bought it to replace a STILL WORKING Galaxy Note 2. That's right, a Note 9 to replace a Note 2. Samsung did it again, producing a high quality phone at a great price. Lots of new features and easy to use. Makes the fruit phones look overpriced and ridiculous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite phone that I have had. The extra size is fine with me, and the battery life is incredible. Since I rarely upgrade and like Android devices, I will be using this thin for several years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and so easy to work. Love taking selfies with the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far Fast processing Battery seems to last much longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Takes great pics and processor speed is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note9!! It is the best. Easy to use and love the Pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Beater!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is lightening fast with excellent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - nice screen, long lasting battery, high resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone easy to use, pen is great for taking pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and ease of use. Camera takes fabulous pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the s7 the note 9 is a huge upgrade. Big screen and battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Takes amazing photos. Charges very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Amazing pictures and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It takes great pictures and it's easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone...Super Price on Sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new Samsung Galaxy Note 9. I was looking at purchasing the Samsung Galaxy 9+ originally, but the staff was really helpful and pointed out all of the features on the Note and I was sold with no regrets. Samsung was doing a great deal with double the trade in and then Best Buy was taking off $250 so it was a no brainer to get the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching from Apple? Have no fear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal iPhone user for many years but decided on something different...I was scared at first but MAN this thing is smooth. Little to no adjustment period at all for me, to which I was pleasantly surprised. The stylus is a nice touch, although I've yet to use it a ton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Missed having a Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Galaxy S model for my last three phones. It's great to have a Note model phone again! And now it's so much more functional. I love that I can grab the stylus while in a meeting and start taking notes without unlocking the phone. PLUS all the other great features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note9. Such a sweet phone. Great battery and memory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so good, my son convinced me to buy it and trade it to him for his S7. I now have a S7. Ah, the trials of a father. He now uses it so much, his neck is constantly bent. Nevertheless I haven't heard a complaint from him yet - hard to believe for a teenager. Sigh, I will get my own Note 9 on Black Friday. This time I will keep it for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband said he really likes the pen and the camera quality

    I would recommend this to a friend