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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,930 reviews
  • Rated 5 out of 5 stars

    Love my Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to get the Samsung Note 9. I already had the Note 8 but when I saw the 9 I knew I had to have it. It took forever to get it because I ordered the 512 gig in blue with the yellow stylus. It was worth it. Its abilities far exceed the Note 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from a S7 Edge and am really impressed with the differences. The Note 9 is a lot faster in my opinion, with opening apps, and surfing either over the air or WiFi. Transferring my apps/data/photos from the S7 to Note 9 was also an extremely easy task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Note 9 is a great phone. I have had sevetal Note phones (until the big battery problem). Best battery life I've had on any phone. I use the note taking feature. The photos are great. I have found nothing wrong with this phone. Glad I chose it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best android experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not an apple fan, this is the way to go. Most well round out there. Not the best at everything, but near the top at everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone YET!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a battery that finally actually lasts all day, to a beautiful design and the functionality that has made Samsung a smart phone market leader, the Note 9 is definitely the best phone of 2018!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to learn to use more of its capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has been as promised. Screen is very clear and vivid. Trying to figure out how to turn off the pop up ads. There's a bit of a learning curve for all of the features, but with use hope to take advantage of more of the advanced offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's no contest that the Galaxy Note 9 is the best phone on the market beating out Iphone and even their own Galaxy 10. Can't wait to see what Samsung's new Note can do in the future. Will always continue to go for the Notes in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best phones I've ever had

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal phone. Only one I've ever had for 2 years and wasn't eager to get rid of. Battery was still great. Played video game emulators flawlessly. Only reason I did was because I got a great trade in deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My note 9 finally came in I ordered the 512gb. So far I really like it. Honestly not seeing much difference from the note 8. Ut with the memory being larger and the ram increase had me sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth transition to the new Note9!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Note4 several years ago and loved it. Had switched to a Galaxy8 phone, but always missed my Note. Happy to have it back. Easy to purchase at Best Buy and activate at home. All was easy to do and my info transferred so well to my new Note9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pinnacle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this note 9 because Samsung doubled the buyback for my note 8. The note 9 is a little faster and more polished but still similar..these phones have really topped out in my opinion...they do everything! And really fast too. Love the Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android Phone I’ve Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m gonna keep this short and sweet... if you want an amazing android phone with fantastic pen and camera features, excellent battery life and you can afford it, Stop reading this review and instead use the time to pick out your phone case for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal thru BB on an amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying a new phone through Best Buy and not directly from the provider. The online order and instore pickup process was easy and user friendly. The phone is INCREDIBLE! The camera makes my photos look professional. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous about a curved screen but just couldn't bring myself to buy an Apple product and didn't see anything else that caught my eye for the cost. So far this phone has worked as expected and has some upgrades over my old Samsung Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've had!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. I never use the stylus, and I'm sure there are many features I still don't know about or use, but I have had no issues with glitches or lags or any problems I used to find in my old iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Note series is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to go the Note route but glad to have made the jump. I have not used the stylus for all it can do but it is great for making your shopping list or taking meeting notes for those of us with fat fingers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely terrible with technology. We simply don't like each other. I always try to get new phones that are as close as possible to my old phones. This one is user friendly. To be honest, there are features on it that I don't use, I don't even know they're there. There are a few features I don't care for, such as swiping the screen up or down for the apps, but that is completely personal preference, not a phone default. I like how big the screen is. It's a great phone and I'm glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my previous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a great upgrade from my previous phone, where more memory-intensive apps would crash often. The S-Pen is also very satisfying to use as a stylus, if you enjoy writing notes or playing games with more precision than your finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have stayed with the Samsung brand for over a decade. I have never had a problem with the quality and quantity of such an amazing device. Battery life (all day) and 128 gigabytes of ram with 8 additional is needless to say a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It doesn't get hot like the last one I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with the new Note 9. It lasts me more than a day on a single charge. It doesn't get super hot in my pocket like the last note model did. Of course that one also was exploding on people, luckily I did not have the happen.

    I would recommend this to a friend