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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,930 reviews
  • Rated 5 out of 5 stars

    Best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this phone is better then iPhone! You have some many functions you can do on this phone. With the S-pen you can even take selfies and don't need to hold the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the note line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a note 3 and note 5 previously and loved the stylus. I am still getting used to it. I highly recommend putting a screen protector on it as soon as you buy it as the curved edge screen is susceptible to even light bumps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Hands Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best electronics item I've ever owned. All my kids carry Apples and my phone smokes them all in speed. A better product in every aspect. The only reason to own an Apple product instead of this is you're too used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the last two years and running

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been my daily driver for 2 years now. Great looking screen, responsive, built-in stylus is nice add-on. And it still has a headphone jack! Gonna hang onto this one as long as possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Battery is lasting me a day and a half and the charger it comes with charges it fast. Nice big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an amazing camera that captures slow motion videos and more. Its audio is killer! Don't need a bluetooth speaker very often since the speaker is really loud and clear. Real fun for fortnight playing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First note was the 7. We all know how that ended. When it was time for a new phone I checked them all out and fell in love with the Note 9. It is fast and sleek and stood up to being dropped hard a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love the Note layout andfeatures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on a galaxy for last 2 years and I miss the note more than I can say. The advance features are easily accessible where u aren't allowed to even access them in galaxy. Dual Camara is awesome and I love new pen features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after purchasing my note 9 and setting it up, i was blown away with how fast it was and the graphics, it's the best I have seen on any current phones on the market, beating out the LG and Iphone! glad I upgraded to a note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for any user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is simply beautiful. The sleekness of it makes it something to be desireable. The memory space of the phone allows for just about anything to be stored on the phone without worry of filling up the space quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible! I came in wanting to get the base model-GS9-but found out that the new s10 would be coming out very soon. So I wanted to stay in the loop even if with the older generation! this was perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that has many good features. I think the phone is a little overpriced but other wise very good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CSE11, thank you for your feedback! We are happy to hear you are enjoying the features on this phone. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second of the two phones we bought, but one get one free. My wife had the Note8 and has been very happy with the upgrade. Battery life is fantastic and the RAM upgrade from the Note8 to the 9 helps a lot too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Near-Perfect Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing, Processor performance is amazing, Samsung pay is amazing, and the only one thing that Samsung needs to work on is good enough to live with (software). Other than that, everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Note 9 from a Note 5. It was very easy to figure out how to use the Note 9. It is fast and works very well. The Best Buy team transferred my applications and information from my Note 5 to the Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a just into the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched to the note 9 from an iPhone 7 plus. This phone is amazing. I cannot get over all the awesome features that I have been missing out on because I was an iPhone fanboy. No longer. Note 9 is superior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy so note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a great phone. Battery is strong. Easy to float between apps. 3rd Galaxy phone. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this phone for a few years. Got the phone for my girlfriend. Great phone, fast, camera is great. no problems with it at all. looking forward to the note new note for 2020.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Note 9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using more than 2 years now, still very good, faster in work. needs to restart sometimes with some new apps, not sure its app issue or OS. but i am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung. This phone fits perfect for my hands. It's very user friendly and light weight. Unlike how slim the phone is, so when I use a case, the phone isn't bulky. Fits nicely in a clutch purse!

    I would recommend this to a friend