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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,930 reviews
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my note 9 the battery alone is worth it I upgraded from a s8+ and it's a huge improvement i like to watch a lot of video on my phone and the battery really lasts the whole day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for a week now. I upgraded from the Note 4. I use it for business mostly and appreciate that the battery lasts the day. I hope it will continue as the phone gets a year plus old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Everything that you could hope for. My only complaint would be it is just a little larger than I expected on the day to day, but the stylus does help to make up for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for business

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for business. I’m an iPhone user but I wanted to try out this phone because of the sPen. It a very good phone. I don’t like the Bixby assistant... I don’t even use it... I use google and it works. I also use this phone as a monitor screen for my canon t5 camera while recording videos for Social media. iPhone requires you to jail break ☹️ Any way it’s a great phone for business.... and a good camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else would you expect? I like using the S-pen, which is why I got this over another phone. The Pen works fine. The volume of the ringer is not as loud as I would like. Same problem with the Note 5. I don't like the lack of a physical home button. I've created a lot of errant taps trying to bring up the home button. Lastly (has nothing to do with the phone), I miss Swype. The other replacements out there aren't as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Note 5 to a Note 9. Has many options that the 5 didn't . Not too hard to get used to. Have many things to discover about it still....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my note 9. I had the note 5 that I loved but it started to lag after 3 years not bad. The note nine is a little different in size and the battery is great. The coor on the screen is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this phone. I adore the ease of use and the quality. It is the best galaxy and note I have owned note to mention the very best phone hands down. The memory and speed is bar none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cadillac of phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn all the new features! I feel spoiled with all the things my new Samsung can do! The pictures & sound quality are phenomenal! I am so glad I finally took the time to upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the note series phones from Samsung. This one is no exception. It is better than the previous one. Still learning all that this phone has to offer, I have not found any flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back To The Note

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had other phones since my Note 4 died. Finally came back to the Note 9. Great deal via Best Buy and I'm still learning all the features of this phone. Nice product from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung, specially the Cell phone Note 9 excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Galaxie Note 9 was a really great quality product.. CAMERA on this devise was the ENVY to ALL OUR friends when they saw the SHARP colorful pictures taken by us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone!! I use it for absolutely everything! Best Buy had a great deal $$. One negative - when I went to pick up my phone - they didn't set it up - I had to go to Verizon for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I like the stylus being a remote for the camera and it works good when my hands are too cold to work on the screen. I am outside often in the weather. Water resistant is a plus too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The battery lasts longer than I thought it would. The charger cable is easier to use, by fitting in either way. I'm still learning but love all the features this phone has!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've Ever Owned

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever owned. Lots of great features. I especially love the stylus for marking up photos. I use that feature a lot for work (I'm in the trades).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only upgraded as my previous Samsung 6 totally died. Really liking the Samsung Note 9 so far. Haven't had a chance to really utilize all the cool features, but happy with what I have used so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone as a really nice size screen for gaming. My only criticism is that there are too many buttons along the side ...volume Bixby power. It makes it difficult to install triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my S9+ for the Note 9. The size is almost the same. Just a little longer. The pen is terrific.I take notes all day. This beats trying to type. I even athe battery is lasting longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and sleek phone. First Note that I have owned and was worried I wouldn't like the size but it's great for my large fingers and I am able to text better on it than I could my S7edge.

    I would recommend this to a friend