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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,930 reviews
  • Rated 5 out of 5 stars

    No compromises phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on Earth at the moment. It's weird to even call it a phone, because it's a powerful tool I use for amazing pictures and taking notes and doing... Everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No turning back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the note series for about 4 years now. It's impossible to go back. I got the s8 plus at one point but missed the pen too much. This phone is a beast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super phone. I really love the features and capabilities. Battery life is pretty decent. The note taking capability on the blank screen really comes in handy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks, RayE! We love that you love it. Thank you for picking Samsung. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Love the note

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many cool features, love my pen and how clear the picture is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it's heavier than the S8PLUS. But good phone in general. Not over the moon impressed but lives up to the Samsung quality that I expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY FIRST SAMSUNG PHONE; ALWAYS HAD NEXUS/PIXEL PHONES. I WENT WITH THE NOTE 9 FOR THE S-PEN AND NOTE TAKING CAPABILITY AND AM VERY HAPPY WITH THE PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone. Best Samsung yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far my favorite of the Samsung series. I have had the Galacy S3 through S7. This phone is superior, fast, great features and the S pen is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy 6 edge. It was a great deal as I got $250.00 off and I'm very happy. So many features and still haven't learned them all! Excellent camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, it my newest phone but also the best phone that I've ever used. Camera, touchscreen and load times are top notch... it is a big phone but fits well in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the note 9 for my daughter, she's needed a new phone, she absolutely loves it, it's very easy to use, takes great pictures, overall an amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a awesome choice for my daughter who is 12 years old. She is a inspiring artist and the pen is great for her to draw with. She is in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from IPhone to Samsung with this phone. It takes some getting used to but it's so much better than the iPhone in my opinion. Also the camera is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is Setting The Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, capable of handling whatever I throw at it. BEST IN CLASS SCREEN BY FAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone - although a bit big for my pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed big at first but it is worth the extra size for all the extras. The screen is great, the size makes me want to use the phone because the screen is so big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone. The reception is great. People say that my voice is clearer when I call than my old phone. It charges faster and seems to hold the charge longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is the best product on the market, Very user friendly, screen easy to read. Key board is easy to use. The camera is superior to any competitive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been Samsung user since Galaxy 6 switched to the Note 8 then Note 9 only keeps gets better. Must say its an awesome phone if you use it to its fullest of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally disappointed due to whole backordering fiasco, as I had preordered this phone early on, but that wasn't Best Buy's fault. The phone is incredible though. I had been an Apple fan boy until now. There has been a bit of a learning curve transitioning from iOS to Android but it's totally worth it. This thing is a powerhouse. Buy 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, Samsung did not disappoint with the Note 9. Battery lasts all day, even with moderate use and has lots of features that I am still discovering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband as he was still using the Note 3. I have the S9. The Note 9 has some amazing features. I love how you can take photos using the pen!

    I would recommend this to a friend