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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,930 reviews
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone! I really like the stylus feature! I haven't had one before, but now love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does what it is supposed to do. Phone is not bulky in pocket unless you have a case on it. I like the pen it comes with, but hardly use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the note 9 for anyone with a love of photography. The camera and storage space are ideal for photo taker like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all and then aome. The features are geeat and even after having it for over two weeks i am still finding more i can do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, quite pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a power user phone. Very pricy, but as close as you can get to a zero compromise phone currently. Hunt for a deal if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone switched over from an iphone after having one for years Best buy was great with setting up my new service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noteworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my dad as his Note 5 replacement. He is very happy with it so far and loves all the new features. S pen is a huge plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's phone and she loves it. Not much different than my S9+ but the little stylus lets you take group selfies from across the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the picture. The long life battery is the best since I work long hrs and I use my phone all day. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than iPhone by far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fast charger that comes with it! im glad samsung insludes these kind of things It is such an amazing phone fast and smooth as it gets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The changeover was easy. I ordered online, picked up and set up very easily. Transferred my contacts etc with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Galaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The camera is awesome. Wish it had gestures like my previous phone. It is definitely the best phone I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features are more than expected. The camera is outstanding making the photos clear and professional with its vibrant colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the only phone brand we buy. Moved from S8 to my first Note. Love the speed of the phone and the tricks you can do with the Note 9

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear screen, good camera, S pen is cool, but doesn't do half as much as they claim. Purchased for my wife to replace an LG Stylo, Once again, no real home button, and the pop up buttons get in the way of some apps. Get rid of Bixby Samsung, it's not needed because Google assistant is already in the Android operating system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, excellent camera, easy to view in daylight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it is so powerful and full of features, battery lasts the entire weekend when I forgot charger, I do everything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Apple user that got this for work I have a tough time using all of it but it is a really nice phone with great options. Love the silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the note 9 and by far, this cell has exceeded my expectations. Great camera. So many other features on this cell to explore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 9 Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has lived up to all the expectations. The battery lasts all day with heavy use and charges super quick when needed. The only downside to the Note 9 is the wired charger. We have all micro USB's to charge our phone. This phone requires a different charger, so we had to buy all new chargers for the cars, house, work, etc..

    I would recommend this to a friend