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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,930 reviews
  • Rated 5 out of 5 stars

    It is an alpurpose Camera and very responsive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The long life battery is commendable and the storage capacity is very optional - the standard and the largest. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great detail, long battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband adores this phone. The battery lasts so he can watch football. And with the larger screen and the detail he is very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great camera,take selfie with the stylish so you can put the camera down and then take your picture. This phone can do a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to update from Note 5 to Note 9 because of SD card. It is a beautiful cell phone and takes great pictures. Love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the note 5 and this new note 9 and I love them! Very easy to use and love the big screen, we use it all the time for GPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love my phone been a iphone user for years and changed. loved the idea of external storage capability. very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Purple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone take great pictures, the storage space is massive so it saves all my videos and pictures. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I'm still using it till this day. I will continue to purchase nothing but note phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I can ask for!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Galaxy Note 9 is the best phone I have ever had. Can't wait for untell the next one comes out, I'll be on​ the lookout!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RedMIKE, that's great to hear! Thank you for being a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall please with everything but the price. Suggest buying when you can get a discount, otherwise way too expensive. Some nice features, great pictures, nice note taking with the attached pen. Seen the Galaxy 10 and not a fan of the size so glad I purchased the Galaxy 9 and plan on keeping it for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Notes in the past. Note 1, 3, & 5. Then went to iPhone. Mistake I made. Came back to the Note 9 because of the great business side of the Note and power using of the phone of getting things done. Great overall phone with awesome battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Droid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got fed up with Verizon and their BAD attitude. Went though BestBuy no wait no hassle battery is Great as with all new apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note nine with pen is a great tool to have. Great picture. Great sound. Awesome cameras. What more could you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Note 4 to a Note 9! Loved my old phone and I love this new phone just as much! Great battery life! It's just awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the stylus inside the phone so it's hard to lose. Great way to save my fingertips when gaming. The colors are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade to the last note. Love the extended battery life. Just have to get used to the new features like with any new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome from Bixby to the camera to everything in between I love it! Best thing is the battery life is phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Note 9 was a great upgrade from the 8. I like the larger size. The 'S' pen is easy to use and makes selections easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 for the professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for anybody that wants a small computer in their pocket that can pretty much do anything you need it to plus more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was bummed out to have to return my Note 7. But Samsung really built a great one here with this Note 9. Friends are envious!

    I would recommend this to a friend